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Discovered a typical "suction-side" air leak that appears to be coming from the heater. It doesn't appear to be coming from the inlet or outlet unions, and water does not appear to be leaking from the unit as the filter runs. Haven't tried to run the unit since I discovered the leak, as I don't...

I have a four year old Aqua Logic PS-4. I received an error message indicating "LOW VOLTS." I checked my manual and this website and recognized many others had experienced a similar problem. I went into diagnostic mode and pressed the + button. The display counted down from 15 to zero. I then...

I have a similar situation, but scale is my prominent concern. My pool supply shop doesn't carry Jack's products, but does have a product by "Azure" that is a stain and scale remover. The active ingredients are different than Jack's purple stuff. The MSDS lists the main ingredient for the azure...

The winter winds blew a small amount of pet fecal matter into my pool. I was able to retrieve most of it, bit some disintegrated as it was being removed. I tried to increase my SWG setting, but with water temps below 50 degrees, it is not able to produce any chlorine. I've read some of the...

I have a Goldline Aqualogic PS-4 SWG and am getting an error message that indicates no flow to the filter/pump. When starting the pump, I receive a message that the chlorinator will start in 30 seconds. Then an error message indicates there is no flow and the the chlorinator shuts down. The pump...

I have a film of some sort that is apparent only in the skimmer basket. It seems to suspend whatever is floating on top of the pool at the time...small bugs and whatever is blooming or blowing in the breeze just now. Is there something I can add to the water to break down this film? No one has...

I need to clean my cartridge filter for the first time and am wondering if there are any best practices I need to follow other than those stated in the manual. I do have a concern that I do not have inlet and return valves. The only valves available are those that direct the water to the pool or...

Here are my initial test results. What do I act on first? FC: 4.0 CC: 0 Ph: 7.8 TA: 80 CH: 400 CYA: 30 Temp: 71 Salt: 3200 My gut says to adress the CYA as the manufacturer's suggested range is 60-80 ppm. While the CH is at the high end of the ideal range proposed by AquaLogic/ Goldline...

Is it normal to have bubbles constantly coming out of the returns while the pump is running?

I am stilll in the early stage of learning how my equipment operates, so please bear with me. When I run my pool filter, water flows from my three descents into the pool, two via the spillover spa and one from the raised bond beam. Water also flows out tof the "pool returns." While heating the...