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Ok, I reopened it today, the refill took, but my CH is only 60ppm so I am trying to raise that. Paul, sorry about Ch vs CH, I didnt realize until reading more the use of CH. BTW, is there a 'BBB' way of raising hardness? I still don't quite understand why it took off, but I will def be...

Oh, I almost forgot...We do not have any thiosulfate, but I am trying to source some locally.

Yes, I am in Alaska, and yes it is Indoor. I tested the fill water & it is about as anticipated. while testing the Ch, a prob I'm having is that it reads 5ppm, I add the reagent and it still says 5ppm....is my reagent bad?? it hasn't frozen, and is only 6mo old. As to chem geek's...

Hi guys, I'm in a bit of a jam and would appreciate your help. I just got a maintenance gig at a local hotel, and this is the problem... When I took over I had a total of about 15 min training on a pool/spa setup, and pool school isnt for a few weeks yet. Last week we had a huge body...