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Ok. So it appears that the chain was not on properly. I took it apart and got it put back at on. Still having issues though. I am on my 2nd or 3rd backup valve and it appears that this one is bad too. It is constantly spraying water. Is there a reason why the valves keep going bad? I...

When looking at the unit out of the pool, should all of the wheels turn pretty easy??

I have been trying to figure out my issues for a few weeks now. My original issue had to do with a plastic washer on the wheel that broke off. This allowed the chain to continue coming off of the wheels. Replaced the washer and it seems to be fine now. It also appeard that the backup valve...

Any additional thoughts??

Plenty of suction at the skimmer. Not sure how much pressure there is supposed to be but it was quite a bit of suction.

I will check the suction at the skimmer tonight. The filters are cartridge. I believe everything was working properly up until a few days ago. I was in the process of adding more salt to the pool and general maintenance when I noticed the pool not circulating. I turned it on and off at the...

Anyone have any more ideas before I have to call the pool company? Thanks!

Not sure how to answer all of your questions.. but the pressure is running just over 20psi, which is pretty normal with clean filters. I have not noticed a significant margin of error since the filters have been cleaned. I have no idea how to measure the suction and flow rate.

Hello.. having a problem with my return jets and wondering if anyone has had similar issues. My pump and spa seem to be running fine, but my return jets and my polaris pool cleaner are not working. I just cleaned my filters a few weeks ago and my pressure appears to be fine. I also cleaned...