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My O Ring is stuck on my standpipe within my Hayward DE Filter. Part of the O ring is caught under the stand pipe, causing me not to be able to detach the grid to give it a good cleaning. Any help on how to get this out?

Got it installed earlier this month. Put salt in the pool, chemicals are in balance. Check Salt and Inspect Cell light are on. When I reset the cell, still reads zero salt, zero salinity and zero amps. I put in the salt yesterday and have been running the pump for almost 24 hours, have turned...