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    Pentair IntelliCenter Freeze Protection

    Hello, This winter will be our first as new pool owners. We are planning to keep the pool open year-around to see how that goes this first year. I looked at the configuration in my IntelliCenter settings today and confirmed Freeze Protection was enabled for the following circuits: Pool Water...
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    IC-40 salt reading Not Matching TF-Pro test kit

    I've been having the same issues with a brand new IC40. When our pool was first finished in May, the reading from the IC40 was in the 4,500-4,700 which had us concerned about salt levels too high so we actually drained a little bit of water and filled it back with new water. We then tested...
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    Pentair Warranty Support

    We have a new pool with all Pentair equipment. The salt level values being calculated by the IC40 IntelliChlor have been all over the place. When the IC40 was first powered on, the salt levels were showing really high in IntelliCenter (4,700-4,800) so we tested with our TF-Pro Salt test kit...
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    Water Slowly Dripping from Scupper

    Hello, We have a new pool that was completed a little over a month ago. We have a feature wall with three scuppers which are controlled via a diverter and IntelliValve. We recently noticed that when the diverter is in the closed position for the scuppers, there appears to be a small amount of...
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    New Pool Build - Testing for the first time

    Hello, We just had our new pool built. See my signature for details of the build and our equipment. Here are some additional details about the timeline on where we are now: - PebbleSheen was completed on April 11th, acid wash was performed the following day and the pool was filled with water...
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    400K BTU Gas Heater - Need Help with Meter Upgrade

    Well we are finally in the middle of our pool build with shotcrete getting done earlier this week. The next step is to run the needed utilities for the equipment which I thought would be one of the easier steps in this build. We will have a Pentair 400K BTU gas heater as part of the build. I...
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    Scupper versus Sheer Descent and Material Options

    Hello, We are in the process of finalizing the design of a new pool build which will include a feature wall with either 3 scuppers or sheer descents. We are considering both options and saw another thread here asking a similar question: Sheer vs scupper We would love to hear some feedback on...
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    Equipment for New Build

    Hello, We finally have our pool builder nearly selected. After getting quotes from several builders and sharing them on this forum, a TFP-recommended list of equipment was provided and we sent that back to the builders. Due to a number of challenges in our backyard, we are limited on how...
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    Possible to Build Pool in Flood Zone X (shaded)?

    Hello, We have been working with several pool builders over the last few months and they have all provided quotes and design ideas. See more info on that in this thread: Need Help Selecting a Pool Builder - Atlanta, GA We also recently had a new property survey completed. I have included a...
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    Need Help Selecting a Pool Builder - Atlanta, GA

    Hello, We have been talking to several pool builders here in the Atlanta area. We have had 6 come out to look at our yard and put together a quote based on our wish list (as it's changed along the way/through this process). Attached is a comparison of each quote (company names not included)...
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    Tree Removal Prior to Pool Build

    Hello, We are currently getting quotes and designs from a number of pool builders here in the Atlanta area. Our backyard will require extensive tree removal in order to accommodate a pool. This includes two huge pines and two large sweet gums. One of our concerns is the tree roots breaking...