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Jim, I see your location is Bedford. I’m in Keller, just down the road from you. I’m having an issue getting pressure to a newly built water sheen. I had three sheens installed in a new wall. The two sheens at either end work just fine, even at low RPM in a 3HP Intelliflow3. The middle sheen is...

The attached photo is enough to make your head swim (pun intended), but I’m having trouble understanding how my main drain and return valve handles should be set. I recently had 3 waterfalls built in a new wall, so I have 4 total now instead of the 1 when it was built. I have a 1 1/2hp Pentair...

Good evening! I’ve been a happy pool owner for about a month now. Been a series of up and downs as far as learning the equipment when something happens, but otherwise good. I had my coping sanded and polished today, and I now have a pool full of dust from the polishing. Water is murky and can’t...

Experienced a brief power outage, really a flicker. Noticed schedule was showing running on my app, but pool equipment wasn’t. Checked pump. The “connect”, “on/stop”, and “quick clean” buttons are all three steadily flashing blue/purple together. How do I reset this pump to get it back online...

I’ve had a tough time with my builder lately and wanting to terminate contract. Besides not getting along, poor communication, and lack of attention to detail, I feel I have to constantly watch over his shoulders. I should have known better to hire a family-ran pool business, as the owner’s son...