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    Brown Stain Below Spa Spillover

    I apologize if this post is in the wrong section. I notice a brown stain on the plaster below the spillover. While researching this problem on here, I just learned that the spillover should not run all day. That maybe part of the problem as the spillover runs when the pool pump runs which is...
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    How to backwash my system

    The pool contractor really left me in the dark. How would I go about back washing my system? I have the Omnilogic crontroller/app and I don't see a way to do it on there. Also, can anyone help with identifying what each of these valves are for? Thanks
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    Refill after acid wash

    Pool was finished in May 2022. We had an acid wash today because the plaster looked like Crud. The plaster company used a pressure washer while applying the plaster and there were pressure washing lines all over. Pool is refilling now, and I believe it will be filled by morning. Also, we are...
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    Cannot get chlorine levels to come down

    I was getting my water tested at the pool store, but from reading on here I decided to get one of the Taylor kits which was about 3 weeks ago. At the pool store my chlorine levels were always in range but at home they are 10+. I tried adding a chlorine neutralizer which didn't make a difference...
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    Stain from CYA Stabilizer

    I have some staining from what I believe is from broadcasting CYA Stabilizer. I now know about the sock method. I read about using Vitamin C, and I tested that by placing the Vitamin C on the stain This seemed to work, but the tablet dissolved quickly. Are there other methods of applying the...
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    Spa with one weak jet

    Our new pool was finished on May 17th and a few weeks later the PB was showing us how to use all of the features. Our spa is 8x8 and has two jets on each side. When we switch to spa mode, one jet is significantly weaker than the rest. This causes water to spill over the coping. The PB said that...