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I don't have any coping on the end of my fiberglass pool where the automatic cover is located. I got several cracks in the gel coat on that end that were fixed by Thursday Pools. As a remedy, they sent me a low profile wall cap that will act like a coping on the open end of the pool. I have...

I have some white spots on my steps in a couple spots in the pool. I went back through my photos to see when they first showed up. They were there early in the process, and I believe it happened while they put in the drains. I have added a couple photos that shows the first time I noticed them...

PB installed Hayward Deck Jet Model WFJ500. One of the jets won't drain and water collects on top of the housing. I am thinking this will be a freeze issue, plus the water that collects there smells really bad. I have added an image from the install doc that shows what mostly likely was done...

New pool owner and I am going through the warranty documents on my Thursday Pool. Here is what is in their doc: Chlorine Residual — 1.0 to 3.0 ppm pH Level - 7.2 to 7.6 Total Alkalinity — 80 to 120 ppm Calcium Hardness — 200 to 400 ppm Cyanuric Acid (chlorine stabilizer) 30 to 50 ppm Metals —0...

PB installed 2 deck jets. Pictures should be attached. One is above the grade of the concrete and one is below the grade. Jets are functioning fine. The one above grade I have tripped on and I’m afraid I will eventually step on it and crack it. I’m not a small person. Plus I’m worried about...

First time pool owner so have lots to learn. Build is almost complete. Patio was poured last week. Yard is a total mess. Can't wait for the hot and humid Summer!