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    Easytouch issue with Mastertemp buttons

    Happy Easter, Went to turn on our mastertemp 400 remotely earlier today via the Pentair app and essentially no heating occurred: only the pump ran. On the heater touchpad, if I select “spa on” instead of “pool on” the blower activates and the heater fires up. No LED diagnostics are...
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    Air leak?

    Our main pump can filter our spa or divert its suction to filter pool. Water runs in and out of the heater regardless of which side is being filtered. The RPM for the spa is set to the same as the pool RPM. The filter basket is noticeably emptier when the Spa is being filtered. I can...
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    Electrical gremlins

    Recently we swapped out a pentair LED light in our spa. Another in our pool is burned out (bad seal/water intrusion). Since then, I’ve noticed the pool and spa lights will turn themselves off without command after 15-45 minutes. I don’t have any egg timers set and they are not on a...
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    Tail not sweeping

    I browsed a few other threads but my situation seems unique: Pentair Legend cleaner- the 3-year old original tail and new tail stopped sweeping. I recently replaced the backup valve. I tore apart the internals, cleaned out all the hoses, inlet screen is clear, booster pump works and puts out...
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    Blower breaker tripping

    We build back in 2018. Waterfall and spa blower share a 2-pole breaker. When I run the blower for the spa it’ll run for a few minutes (5-15) then the breaker trips. I wait a minute and reset the breaker and the breaker trios anywhere from 5-60 seconds later. We isolated the waterfall by...
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    Chlorine lasts 1 day

    Our pool was using tabs for the last 2 seasons and we started getting small patches of algae with chlorine levels around 5. The CYA was always high (past the 100 reading on our home test kit) so I took it to the pool store- 186! I drained half the pool and we’ve been slowly filling it to...
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    High pH and CYA

    Good morning- I am officially off my grace period from our PB and doing the chemistry myself. The pool is less than 2 months old but I thought the numbers would’ve stabilized by now. FC 2.6 CC 0.4 PH 8.0 TA 110 CH 200 CYA 90 Seems like the pH and CYA are pretty high. I was going to add...
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    Blotchy pool bottom- any hope to fix this?

    I’m starting to get a bit concerned over some light and dark spots (hydration?) in our pool. We did Primera Stone and are hoping they will fade after 30 days of water coverage like our PB says. We are about a week away and I am needless to say skeptical. I’ve seen some folks shying away from...
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    Travertine color changes possible?

    First time poster and excited to join the group! We wanted to solicit opinions on our tile/stone selection, and potentially also ask for solutions to change the color of our travertine pool tile and/or split face stone (if possible). It’s our first pool build (apologies for not having my...