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Looked yesterday at the reported hours on my IC60 that was installed in the spring of 2023. It is reporting: 2000 hours (20% LED on) I would have thought the hours to be higher than reported. So if the count is accurate, I guess I am happy with that number. If the cell is removed during the...

Last fall my sheer descent pump went belly up. Looking to get a replacement. It was a WhisperFlo 1.5hp WF-26. Can anyone recommend a replacement? poolsupplydepot has this, Upgrade Option that proclaims to be a drop in replacement. Is this a reasonable option given what I had before? It...

Next week bringing lows in the mid to upper twenties with highs above freezing. My sheer's pump has decided to start whining a good deal and has a small shaft leak. Easy enough to drain pump and open valves. Do I need to be concerned about the body of the sheers in the wall and stand pipes that...

As a Glacier Chiller return? Anything I need to worry about if its possible?

Opened and cleaned cartridges for the first time the other day. Noticed the following: One of the bands on one of the cartridges is broken. Its just a little over a year old. Should I be concerned? Seems unlikely that it is a warranty item but I guess is worth the question. It is back in...

It looks like I have this notification configured to trigger. I have never seen it come across despite several low salt episodes. Anyone seen it work? I have seen other notifications work in the past. Todd

When adding salt I typically use 40lb bags. I log the additions in PoolMath. Is there a way to query how many additions where logged at what quantity over a period of time? Thanks Todd

In North Texas freeze and his pump pressure is way down. Reading 3 when it's normally 15. His push pull valve has a leak and is frozen. See pics. Pump appears to be running normally. He's wondering if he should shut it all down. Thoughts please?

Rheem heater being controlled via IC. IC set point for Spa is 100. Heater reports set point at 82. What am I missing? TIA

I have a cell blank from Pentair that I used before I fired up the IC60 last spring for the first time. Would it be a good idea to go ahead and store the IC60 indoors and install the blank now that water temps are too low for generation? If i go that route, is there anything more I need to do...

I have a motion sensor light at the middle top of my garage door opening. It's attached to the soffit via an exterior jbox(1). I'd like to move that light 16ft along the soffit to the corner of the garage. Would I be fine using a length of 14/2 Romex, wire-nutted in the existing jbox(1)...

Hi all ~ Last evening I turned the cell output down to 0 and added a bag of salt. As an aside, the Android app won't let you go to 0 only as far as 1. The web app allowed you to go 0. Go figure. So just a few minutes ago, I turned up the output on the cell back to where I had it via the web...

Hello all ~ I have some bleach left in my Stenner tank that i need to use up before its nothing but water. Can I dose from the Stenner while still producing via my IC60, that is, both dosing at the same time? Any danger in doing so? TIA

Hi all ~ We had a couple of power blips this morning relatively back-to-back. Power is on. Access to internet is good. Pump is on. Can't access panel via website or app, local or remote. What is the proper way to manage this situation? Just reboot the IntelliCenter? TIA

Hello all ~ We renovated in 2017 and added 3 16" sheer descents driven by a Pentair WhisperFlow 1.5hp. Is there a more appropriate pump to use for this function? Can/should they use a VSP? Since the remodel, we have switched to VS filter pump and its electric usage is miniscule. Would like...

Hello all. Should my IC60, that is managed via IntelliCenter, ever have the need to report a flow issue, low-salt indicator or any fault for that matter, does it do so via the IntelliCenter and not just the lights on the cell itself? I guess what I am asking is in a nutshell, does the IC60...

Is it OK to collect starting sample after sundown and wait to test in morning then collect/test the ending sample? TIA

I understand that adding MA is the way to lower TA. But do you have to drive PH down to 7.2 or 7.0 and then aereate or will frequent additions of MA over time also lower it? I've added 1.25 gal of MA, 20oz at a time, over the last month and can't seem to get bellow a TA of 120. TIA

I have a new in box IC60 to be installed soon. I'm trying to understand what chems I should get inline before I add salt and install. Is managing CSI enough or do I need to worry about the individual levels of PH/TA/CA? My PH/TA have historically been high. 7.8/8 and 120/130. I'm currently...

I had a switch go bad over the weekend. Picked up a new one and went to the panel to turn off the breaker to swap it in. Old panel, circa 1972 is my guess, and not at all clearly labeled. Couldn't find the right breaker to get the power cut to the bad switch. Been in the house a long time...

Any difference between the gray or black body? TIA

Had some work done that included a new backwash line. Noticed that it was travelling uphill from the bottom of the slide valve to where it 90s to the outlet to the sewer. Should I be concerned? Freezing temperatures seems to be a potential issue. TIA

My filter pump and feature pump circuits have freeze protection on. I have seen both work. Now for the questions. They both seem to cycle on and off rather than continuous on. With this current freeze coming to NTX should I run both pumps 24x7 rather than risk an issue with both cycling...

Just saw a notification from the city to 'Cover pipes and allow outdoor faucets to slowly drip to prevent them from freezing'. Any TX folks leave outdoor hose bibs to drip? We always cover but that precludes allowing them to drip. My guess is that its poorly worded and they mean to drip...

I had a new pad poured and needed to try retrofit the pump install to fit the existing intake piping. I need about a 1.25 to 1.5 'something' for the pump to rest on. It is currently on a spare piece of bluestone that I had for the walkway. Can anyone recommend something a bit more permanent...

I have an install happening later this week. I have had the personality kit in storage for quite some time so I am sure its firmware will need updating. Will this install need to go through a stepped install of various firmware patches or can it be patched to the latest firmware in one shot...

Currently I have a 30amp 220 circuit and a 20amp 110 circuit feeding the pad. Please help me understand the electrical needs for the following: 1 - 208-230v/12.4-11.2amps 3hp Pentair Intelliflo3 ~ filtration pump (NEW - replacing a 2hp Jandy single speed)_ 2 - 208-230v/7.8-8amps 1.5hp Pentair...

Looking for recommendations for a service company to install an IntelliFlo3 and IntelliCenter i10PS in the DFW area; Plano in specific. I have one recommendation for Superior Pool Service and am in the process of getting a quote from them. Any others I should be looking at, or not? Thanks Todd

Does anyone know what warranty Pentair will offer for equipment bought by the consumer via polytecpools.com and installed by a 'licensed' installer? 522041 Pentair IntelliCenter Load Center with Intellichlor transformer was just delivered to me and I am also looking to buy an Intelliflo3...

Local Pinch-a-Penny in Plano raised their price for a 2.5 gallons of bleach from $9.98 (2/27/2022) to $14.98 (3/28/2022). Has anyone in DFW had any luck with getting 55gallon drum either delivered or for pick-up?