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If I recall when they were building the pool in the deep end there are two drains and I think it was approx. a 2" pipe/hose that connects them that comes up and outside the pool and concrete area to daylight but buried maybe 4-6 inches below ground. Is that to drain the pool if the liner needs...

Relatives use our pool a lot and slab on the sunscreen. Banana Boat for the kids which I can't blame them but.... I lift the skimmer cover and clean out the black gunk all inside the skimmer which is like auto grease. I really don't care for that gunk and I use Natural Chemistry Pool Perfect...

Pool opened 11days ago. Didn't clear after 2 days so hit it with another 5 gallons of liquid 12.5 chlorine. Chlorine level way high but now normal. Put robot in to clean twice and yesterday and today some of the kids have black marks on the bottom of their feet????? All my readings are fine with...

Pool opened 5 days ago. Didn't clear after 2 days so hit it with another 5 gallons of liquid 12.5 chlorine. Chlorine level way high but now normal. Put robot in to clean tiwice and yesterday and today some of the kids have black marks on the bottom of their feet????? All my readings are fine...

When we closed the pool last fall and they pulled out the cartridge filters I saw pink goop on them. the pool guy said it was pink algae just starting. So I've been looking up info on pink algae and find that it is NOT an algae and chlorine does not fix it. I've used the BBB method and all...

I'm new to the Polaris 9300 this season and I have a 2 speed pump which i run 24 hours on low speed. When you all put in your cleaner do you keep your pump running or do you turn it off? Also, when you connect the cable to the power center does yours screw all the way on the threads so you...

I've used a box 76oz? of the borax mule team to try and raise my pH in a span of 4 days. It hasn't raised at all. Also my CYA was zero upon opening and I've got it up to about 20 so not sure if that is why I can't get my ph up with the borax. My TA is 90, my FC is 7 and I use liquid 12%...

Can someone tell me where the directinal hydrosteam eyes are suppose to be moved to. I have one at the deep end that is a few feet off center and the step area has another one which in on the side of the pool near the low end. I thought they are just suppose to ripple the top of the water but...

I paid the pool company to close my pool. I noticed this thumping type sound on occassion when I'd sit on my deck thinking it was coming from the woods somewhere. I went to check the pool equipment today and noticed it was coming from my equipment. I saw the white pvc pipe that has a screw on...

My CC level (Taylor Test Kit) has usually been <0.1/0.2 level most of the season since spring. The past few days it has risen 0.3, and up to 0.6 so I gave it some liquid chlorine to the breakpoint dosage which for 0.6 was 6 but the FC was 10 late night when i tested so I was beyond the 6 ppm...

I noticed a black piece of foam rubber (rectangle shape) hanging down on the inside part of the skimmer gate. It was a tad sticky on one side and apparently it is there so when the gate closes and hits it doens't make a loud banging noise. I touched it and it came off all the way. My question...

Pool installed a couple years ago. Inground 15xi30, 16,000 gallons (no real deep end as only 5' deep), vinyl liner, 2 speed sta-rite max e pro pump that i run on low 24 hours with a sta rite sys 3 cartridge filter and the aqua comfort heat pump model 110. Do heat pumps work. Granted I believe...