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Hi all, I have an older 1hp Whisperflo that has gotten VERY loud over the past couple months. I never was able to hear it much past the pool, but now hear it anywhere in the house. It is SO loud! My understanding is that this could be a sign that the bearings are failing? I had a contractor...

I had a HLS issue on my brand new Mastertemp. Pentair replaced the thermal regulator under warranty and the repairman left the old one with me and said it looked worn. The heater was installed exactly 3 weeks ago...how could the reg look worn yet? I have attached a picture...any thoughts? I...

Hi all, We have a pool that was re-plastered (white plaster) in April with a very reputible pool company. They did the start up and since, my PB has been maintaining it. The other day, I noticed brighter white spots and streaks, mostly in the shallow end, but there might be a few deeper...just...

Hi all, I have a newly installed Pentair Mastertemp 300 that has a high pitch whistle intermittently. I understand that this is an indication that the flame is too rich. After the heater was installed, the gas company installed a larger meter feeding the house...went from a 200k btu meter to a...

Hi all, I just had a brand new Pent air Mastertemp 300 installed and immediately noticed a problem. When it first turns on, it flashes heating as it calls for heat and then fires up normally. The problem begins almost exactly 2 minutes later...heat cuts off and the "service heater" light comes...

Hi all, I have a VERY old Anthony 325 (325,000 BTU) heater and I am hoping someone here can assist with an issue I am having. We recently had our house tented for termites which required the gas to be shut off. When the gas company came back to relight pilots, he red tagged my pool heater...

Hi all, I have an oblong pool with 1 main drain in the deep end of the pool and one in the attached spa. I also have 1 skimmer in the pool, towards the deep end. There is an in-ground valve that allows me to select main drain or skimmer and one valve that allows me to divert water from the...

Hi all, I am so confused and frustrated, and I hope someone here can help me shed a little light on my problem. I am in Los Angeles and am getting my pool up and running for the summer. My pool is approximately 17,000 gallons and we recently had a FNS Plus 60 filter installed to replace a dead...

Hi, I am purchasing my first chemical test kit and am debating between the TF100 and the K-2006. From what I can tell, the only real difference is the larger reagents in the TF100 but the lack of the acid and base demand tests. My question is, do I need the acid and base demand tests, or are...