Search results

  1. Q

    post-inspection remediation, cover for timers to prevent electric shock?

    well dang, spoke to a tork distributor, tork doesn't manufacture a shield, so it's either purchase a whole new unit or make something myself...maybe ebay will have a broken 1104...
  2. Q

    post-inspection remediation, cover for timers to prevent electric shock?

    great customer service from intermatic, they identified the model and sent me a complimentary shield! on to tork now.
  3. Q

    post-inspection remediation, cover for timers to prevent electric shock?

    unfortunately the buyer is fully aware and has asked us to address the issue. looks like the intermatic was rebranded by a local pool company and they managed to remove the model number. the tork is an 1104, looking now but starting to think we may have to replace pool timers!
  4. Q

    post-inspection remediation, cover for timers to prevent electric shock?

    Hi, the buyers of our house hired a pool inspection company and the only issue they asked us to remediate was contracting with an electrician to add missing covers to our pool timers. I'd like to order the parts myself, I'm not exactly sure what is missing, anyone have a sense of it? Photos and...
  5. pool timers.jpg

    pool timers.jpg

  6. Q

    removing pool stains/stain remover

    i decided to use jacks magic blue and disclose to the new owners. worked wonderfully well, pool stains gone, thanks for everyone's help!
  7. Q

    getting support from hayward?

    I have an old Poolvergnuegen model, it's been fabulous but now needs a minor repair. Looks to me like hayward purchased the company and then killed it off. I doubt I'll find support for it at a dealer: The PoolCleaner™ by Poolvergnuegen | Hayward Residential and Commercial Pool Products
  8. Q

    getting support from hayward?

    Wow, I've waited on hold with hayward customer service for hours and no one picks up. I've also used their callback feature, no one ever calls back. I also sent an email and no one replied. Has anyone figured out how to get support? I am so frustrated, at this point I can't recommend their...
  9. Q

    troubleshooting pool fountain leak?

    Hi, we lose water fast when we run our fountain, perhaps half an inch per hour. How do I diagnose the problem? I suppose the basic strategy is to determine if the leak is in the fountain or pipe carrying water to the fountain? what's the best way to do this? tia,
  10. Q

    removing pool stains/stain remover

    thank you for the comprehensive guide and list of threads!
  11. Q

    removing pool stains/stain remover

    thanks, I'm sure I can find it. why ascorbic acid as opposed to a bio-guard or jacks magic solution? in the end, are the other solutions just re-badged aa? we are getting ready to sell our house, listing tomorrow so I'm hesitant to risk green, cloudy water...I'll probably wait until we accept...
  12. Q

    removing pool stains/stain remover

    hi kim, that was a great read, thanks and congrats on the fine work. I've seen a lot of references to CuLator, did you consider using that to remove iron from the pool water?
  13. Q

    removing pool stains/stain remover

    thanks, finally got around to this and yes, it whitened the pool surface. do I have to purchase some sort of iron out product?
  14. Q

    removing pool stains/stain remover

    the puck had no effect so I guess it's not organic...we have municipal water but I suppose it could be iron.
  15. Q

    removing pool stains/stain remover

    hi, thanks for the quick reply, there were quite a few leaves on the bottom at opening. I'm not necessarily looking to purchase something, is there a better way? Would adding chlorine and twice a day brushing eventually be effective?
  16. Q

    removing pool stains/stain remover

    Hi, We have brownish/greenish stains on the sides and bottom of our gunite pool. The pool water is clear. I've been able to remove some of the stains below the tile with a brush but it's much harder to get leverage to apply force to the brush as the pool water gets deeper. Wondering if I...
  17. Q

    replacement strategy for american products r-500 bc lights?

    Hi, our lights work out of the pool but they are leaking. Electrician pulled them, they were installed in 1988, pentair purchased the manufacturer, american products. Received estimate from two pool companies to replace lights, $400 per light and $200 for installation, more if they have to...
  18. Q

    heater pilot light keeps going out!

    Hi, the pilot light of our heater keeps going out, it's not very easy to start due the awkward placement of the burner. Any tips to keep it going other than buying a heater with an electric ignition? thanks!