Pool Math error message

Donna's Poolboy · Tuesday at 1:22 PM

I’m using version 510 of the app on an iPhone iOS 18.4.1

I renewed my subscription yesterday—App was working fine. Today, I went to log test results, entered the numbers, hit “done”. But when I hit the

in the upper right corner, I get this error message

I “tried again in a bit” but got the same error. Also logged out and logged back in but, again, same error.
Any suggestions?

Leebo · Tuesday at 1:31 PM

Thanks for letting us know — and I’m really sorry for the frustration.

We’ve been working through a few issues that were affecting saving test results under certain conditions. Unfortunately, an attempted fix last week caused some additional problems, but we’ve made further adjustments since then.

At this point, things should be fixed. Could you please try saving your test results again and let us know if the issue is resolved?

Thanks so much for your patience — we really appreciate it!

The PoolMath Team

Donna's Poolboy · Tuesday at 1:38 PM

Thanks for the quick response!
And YES, it’s saving the data again.
I was just about to respond “well, it’s working now.”

I’m gonna be watching the pool chems all day and will have the app running. Do you want me to repost if/when it happens again?

Pool Math error message

Donna's Poolboy

Leebo

Donna's Poolboy