Fixing a Versaflo - Jandy heater error (fault, check Versaflo)

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Jimharris99

Jimharris99

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May 29, 2020
79
Prosper, TX
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20000
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Plaster
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Noticed this morning a clicking noise coming from my heater. Heater isn’t on, filter pump running its normal schedule around 1200rpm. I’m not all that knowledgeable with this stuff, but the little research I’ve done makes me think that the Versaflo is trying to engage, and not working. The noise in the same as I’m used to hearing when the pump turns on initially and runs the regular schedule (again, no heater). That same noise makes 3 clicks or so a few seconds apart…then goes silent, and then clicks again 30 seconds later or so. I didn’t know what a Versaflo was before researching. On the heater itself, there’s a message that says “fault, check Versaflo.” So went to research some and it looks like my heater (just over 6 years old) has a Versaflo installed, and that’s likely what all this is, the clicking I hear is the bypass kicking in, and with the fault code and the multiple kicks I hear, it’s having hard time trying to engage? I read some other posts online that maybe there’s gravel or something that’s causing a clog. Is it simple enough to take a panel off the Versaflo and look inside, without screwing anything up? Do I need to close off any valves or anything to prevent water from leaking when opening to look? Sorry for the noob question.

Thanks!!
 

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Jimharris99 said:
Noticed this morning a clicking noise coming from my heater. Heater isn’t on, filter pump running its normal schedule around 1200rpm. I’m not all that knowledgeable with this stuff, but the little research I’ve done makes me think that the Versaflo is trying to engage, and not working. The noise in the same as I’m used to hearing when the pump turns on initially and runs the regular schedule (again, no heater). That same noise makes 3 clicks or so a few seconds apart…then goes silent, and then clicks again 30 seconds later or so. I didn’t know what a Versaflo was before researching. On the heater itself, there’s a message that says “fault, check Versaflo.” So went to research some and it looks like my heater (just over 6 years old) has a Versaflo installed, and that’s likely what all this is, the clicking I hear is the bypass kicking in, and with the fault code and the multiple kicks I hear, it’s having hard time trying to engage? I read some other posts online that maybe there’s gravel or something that’s causing a clog. Is it simple enough to take a panel off the Versaflo and look inside, without screwing anything up? Do I need to close off any valves or anything to prevent water from leaking when opening to look? Sorry for the noob question.

Thanks!!
Click to expand...
You can pull the 5/16" screws that hold the cover on (3) and access the small motor and internals, but it may be the motor or the gears that are bad and Jandy doesn't list them as replacement parts.
 
1poolman1 said:
You can pull the 5/16" screws that hold the cover on (3) and access the small motor and internals, but it may be the motor or the gears that are bad and Jandy doesn't list them as replacement parts.
Click to expand...
Got it…thank you. No replacement parts infers having to buy a new versaflo, presumably, if I want to keep the versaflo option?
 
Jimharris99 said:
Got it…thank you. No replacement parts infers having to buy a new versaflo, presumably, if I want to keep the versaflo option?
Click to expand...

Not sure you can remove it unless you have the parts that go instead of the Versaflo.

BTW: I have a new in the box Versaflo if you are interested.
 
Jimharris99 said:
Got it…thank you. No replacement parts infers having to buy a new versaflo, presumably, if I want to keep the versaflo option?
Click to expand...
If it didn't come from the factory with the Versaflo installed, there was a cover that was in place of that valve. If you have that it can be re-installed after removing the broken valve. If you don't want to get a new Versaflo if it is completely bad, and don't have the cover, it is part number R0589600, about $35.00.
There are a couple of screws that hold the Versaflo onto the header that are a little hard to access. Takes a 5/16" wrench to remove at least one of them, a long nut-driver can get the lower one. Remember that the screws are threaded into a plastic part and care needs to be taken when tightening them.
You can also remove the unit and see if there is something that is blocking the actual diverter and causing the error. The gasket may fall off, be sure to place it back in the same orientation as it was found, it has a front and a back.
 
1poolman1 said:
If it didn't come from the factory with the Versaflo installed, there was a cover that was in place of that valve. If you have that it can be re-installed after removing the broken valve. If you don't want to get a new Versaflo if it is completely bad, and don't have the cover, it is part number R0589600, about $35.00.
There are a couple of screws that hold the Versaflo onto the header that are a little hard to access. Takes a 5/16" wrench to remove at least one of them, a long nut-driver can get the lower one. Remember that the screws are threaded into a plastic part and care needs to be taken when tightening them.
You can also remove the unit and see if there is something that is blocking the actual diverter and causing the error. The gasket may fall off, be sure to place it back in the same orientation as it was found, it has a front and a back.
Click to expand...
Gotcha… I think I understand better now. Found this video which really helped… I’m more visual.


So it’s basically an option of replace the entire versaflo, or remove broken versaflo and just simply replace with the cover to plug where the versaflo was located… unless somehow I get lucky and remove the plate and find something with the actuator/motor that is causing it to malfunction…but that might not be likely.

Does that sound accurate? Thanks again for the advice.
 
Jimharris99 said:
Gotcha… I think I understand better now. Found this video which really helped… I’m more visual.


So it’s basically an option of replace the entire versaflo, or remove broken versaflo and just simply replace with the cover to plug where the versaflo was located… unless somehow I get lucky and remove the plate and find something with the actuator/motor that is causing it to malfunction…but that might not be likely.

Does that sound accurate? Thanks again for the advice.
Click to expand...
Basically, yes. The motor that drives the diverter and some circuitry is behind the plate, the whole assembly needs to be removed to see if there is something preventing the diverter from moving properly.
 
1poolman1 said:
Basically, yes. The motor that drives the diverter and some circuitry is behind the plate, the whole assembly needs to be removed to see if there is something preventing the diverter from moving properly.
Click to expand...
Ah, ok…so just taking off that place with the 3 screws isn’t going to get me very far, correct? I really need to remove the entire versaflo?
 
1poolman1 said:
Basically, yes. The motor that drives the diverter and some circuitry is behind the plate, the whole assembly needs to be removed to see if there is something preventing the diverter from moving properly.
Click to expand...
Is it worth trying to change the setting on the heater to disable the bypass so it doesn’t keep clicking while the pump is running? Wasn’t sure if that mattered, to prevent any further damage…maybe it’s too late.
 

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