- Nov 8, 2017
- 35
- Pool Size
- 12600
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
- SWG Type
- Astral Viron eQuilibrium EQ35
Just here to say that I am so thankful for TFP and all I have learned from its members and forums. My pool company opened my pool 3 weeks ago, they come once a week to brush, vacuum and “test” chemicals… This week, the Friday before Memorial Day, I go to check the levels using my trusty Taylor kit, and I see zero chlorine. I call the company and ask if the worker noted adding salt bc I have no chlorine.. The lady on the phone tells me no he didn’t indicate anything (eventhough I specifically asked the worker to add salt being it was his second visit and they flocc’d and cleaned the pool on their first) She proceeds to question me on the need for more salt and tell me that well as long as the pool is clear it is an indication that’s it’s safe to swim in. I couldn’t believe my ears. People actually believe this! She said testing won’t pick up on chlorine from a SWCG bc it’s not chemical chlorine. She said they would add a bag a week until the low salt indicator turned off. Wow this was all just flat out wrong and mind boggling. I tested the salt level using my kit and it was 1200. I’ve since had to add six bags of salt on my own meanwhile I paid them for opening and maintaining the pool. Pool “professionals” and they don’t even know how to measure and add the right amount of salt to get the pool to generate chlorine. Such a joke. Again, thankful for all I’ve learned here - thanks for listening!
