Pool teal and cloudy.

If you feel you must use flocculant, be sure to vacuum to waste ONLY. That stuff will gunk up your sand and you'll be replacing it again.

I'm still thinking you have ammonia. Treating for it is worth a shot.
Shouldn't be ammonia, as their FC holds over 30ppm

I'm leaning towards iron and definitely algae (previously)
 
If you feel you must use flocculant, be sure to vacuum to waste ONLY. That stuff will gunk up your sand and you'll be replacing it again.

I'm still thinking you have ammonia. Treating for it is worth a shot.
I’ve tested for ammonia with pet store tests and used my automated testing unit for my reef tank. Both show none, plus I’m not losing CYA or FC very fast. Still at 20 ppm FC now
 
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We don't really know if it's holding a high FC, or if he's just dumping in a lot of chlorine (well, we know he's dumping in a lot of chlorine), since he hasn't mentioned doing an OCLT. This is the key. You've got to kill the algae infection. Until the infection is stopped, as evidenced by a successful OCLT, nothing else really matters (unless there's metals or ammonia - neither of which I have any experience with).

Until you kill the infection, it doesn't matter what's going on with your filter. The filter only gets the dead stuff.

Why has it been so hard to kill the infection? Perhaps the low CYA was allowing too much chlorine to burn off during the day so you weren't keeping the FC over the SLAM level (unless you were checking and adding chlorine frequently throughout the day). If this was the case, now that you're up to 30, it should go better. Alternatively, high Ph can impede chlorine so maybe your Ph is very high. Then again, I've experienced this kind of behavior before I learned about TFP when my CYA was very high. These last two would point to the recommendations to let the FC come down to a level where the Ph and CYA can be reliably tested.
 
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