I just updated the firmware and now the app says Firmware Update Error. Is there a way I can fix this? I contacted support but still waiting to hear back.
Firmware error with iAqualink and Polaris VRX IQ
- Thread starter poolnjguy
- Start date
- Jun 7, 2017
- 10,021
- Pool Size
- 29000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Jandy Aquapure 1400
The app says it. I was able to manually start it from the main control unit. I am unable to access the controls from the app, it immediately kicks me back to the main screen as soon as i click on OK. I contacted support they said to bring it to a Leslies store to run a diagnostic and if that doesnt work they will ship a new control unit.
Attachments
- Jun 7, 2017
- 10,021
- Pool Size
- 29000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Jandy Aquapure 1400
Try totally clearing the cache and data from the app. If you can logout and in that too.
- Jun 7, 2017
- 10,021
- Pool Size
- 29000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Jandy Aquapure 1400
- Jun 7, 2017
- 10,021
- Pool Size
- 29000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Jandy Aquapure 1400
It frequently keeps the data when you delete the app. Delete all the data then restart the app (no need to reinstall).
I dropped it off at Leslies pool. They are going to run a diagnostic, if they cant repair it, they will send me a new control unit.
I am having the exact same issue. Please let me know what Leslie's says...thank you!!
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