Hi guys, we’re in the SoCal desert and yesterday they installed Stonescape Aqua White mini pebble in our new pool/spa. Thus far we’ve been thrilled with the look of the pool. But today after further inspection and after the acid wash treatment, we’re seeing a lot of little things that concern us.
There are blotchy blue spots all over. It’s like the blue plaster they used with the pebble is showing more in certain areas. Is this normal and will soften as it cures? Or did they do an uneven application? Pics attached.
Also, and I think this is unacceptable, the blue from the plaster is still visible on the white water line tile and new concrete and in the grout between the tiles as well. Finally, the line between the tile and pebble is jagged and not straight throughout. Sometimes the pebble overlaps the tile.
We called the contractor and he told us to continue to fill the pool (we had stopped it in case it needed to be looked at empty), he said it could make a ring if there’s some water but not all the way to the tile. So it’s filling as I write this. He will come with his best guy on Monday to assess.
What can be done and what should we expect to absolutely be fixed? Thank you in advance!
There are blotchy blue spots all over. It’s like the blue plaster they used with the pebble is showing more in certain areas. Is this normal and will soften as it cures? Or did they do an uneven application? Pics attached.
Also, and I think this is unacceptable, the blue from the plaster is still visible on the white water line tile and new concrete and in the grout between the tiles as well. Finally, the line between the tile and pebble is jagged and not straight throughout. Sometimes the pebble overlaps the tile.
We called the contractor and he told us to continue to fill the pool (we had stopped it in case it needed to be looked at empty), he said it could make a ring if there’s some water but not all the way to the tile. So it’s filling as I write this. He will come with his best guy on Monday to assess.
What can be done and what should we expect to absolutely be fixed? Thank you in advance!
So much can influence an installation such as material prep, tech application, etc that variations in appearance happen. I see your concern about the blotchiness, jagged lines, etc, but will leave any feedback to someone in the industry like 
.
