Easytouch not working
- Thread starter Jferinga
- Start date
J,
Show me a pic of the EasyTouch's Display..
Also.. How do you control the EasyTouch? Pentair Remotes, ScreenLogic, or only at the main panel?
What kind of pump do you have? If an IntelliFlo, tell me if the pump's display says "Display Not Active" or if it shows something else???
Thanks,
Jim R.
Show me a pic of the EasyTouch's Display..
Also.. How do you control the EasyTouch? Pentair Remotes, ScreenLogic, or only at the main panel?
What kind of pump do you have? If an IntelliFlo, tell me if the pump's display says "Display Not Active" or if it shows something else???
Thanks,
Jim R.
We use Screenlogic on the phone and computer. We have an Intelliflo pump. I will post a picture of the screen when I get back home.
J,
Show me a pic of the EasyTouch's Display..
Also.. How do you control the EasyTouch? Pentair Remotes, ScreenLogic, or only at the main panel?
What kind of pump do you have? If an IntelliFlo, tell me if the pump's display says "Display Not Active" or if it shows something else???
Thanks,
Jim R.
J,
I assume your picture above was done with the EasyTouch in the Auto mode and NOT the Service mode.
Is the display on your EasyTouch working???
Your pic shows that you have lost your communications port.
Most likely one of the things that uses the com port has died. There is only one com port, but several devices can be connected to it.. You must isolate which item is bad.
The best thing to do is disconnect everything except the pump from the com port and then see what the display says.. If the pump's display says "Display not active" with just the pump connected to the com port, then that will tell you that the main board is good and that the pump is good.
You would then reconnect items to the com port, one at a time, and see which one turns off the com port. My guess is that it will be the ScreenLogic antenna.
Keep in mind that you should never connect or disconnect any com port item with the power on..
Things that use the com port are.. The IntelliFlo, the IntelliChem, the SWCG, ScreenLogic antenna, and ???
Thanks,
Jim R.
I assume your picture above was done with the EasyTouch in the Auto mode and NOT the Service mode.
Is the display on your EasyTouch working???
Your pic shows that you have lost your communications port.
Most likely one of the things that uses the com port has died. There is only one com port, but several devices can be connected to it.. You must isolate which item is bad.
The best thing to do is disconnect everything except the pump from the com port and then see what the display says.. If the pump's display says "Display not active" with just the pump connected to the com port, then that will tell you that the main board is good and that the pump is good.
You would then reconnect items to the com port, one at a time, and see which one turns off the com port. My guess is that it will be the ScreenLogic antenna.
Keep in mind that you should never connect or disconnect any com port item with the power on..
Things that use the com port are.. The IntelliFlo, the IntelliChem, the SWCG, ScreenLogic antenna, and ???
Thanks,
Jim R.
I will try this in the morning. The IntelliChem is not turning on. That stopped working first.
I removed the RS-45 cables for all the equipment. The lights stayed the same. This is the inside.
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Jim I cannot get the Easytouch into service mode. The board has the lights on and they wont go off. Of we push reset then two indicator lights stay on.
J,
I would unplug every relay cable and every valve cable and see what happens.. Obviously keep track of what goes where.
Let's see of Tom has any ideas... Calling @ogdento.
Do you have voltmeter??
Does the little 3" display or not?
Thanks,
Jim R.
I would unplug every relay cable and every valve cable and see what happens.. Obviously keep track of what goes where.
Let's see of Tom has any ideas... Calling @ogdento.
Do you have voltmeter??
Does the little 3" display or not?
Thanks,
Jim R.
I do have a volt meter. The LCD display does not display anything I disconnected everything and the aux7 and heater indicator lights are on.
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J,
If the LCD is not working then either an input voltage is missing, loaded down, or the main board is bad.
If you look at the pic of the board you posted, you can see the incoming voltages at the plug in the upper right of the board.. 10 VAC, 18 VAC and 24 VAC.. Each input has two pins. Measure AC volts between the two pins.. with the plug connected to the main board you should be able to test at an small slot between the connector and the card.
I suspect that something is loading the voltage down, but there is no way to know for sure. You will need to disconnect all the connectors except for the power connector.
If the LCD works with just the power connector installed, then you will know that one of the other connections is causing the problem.
If the LCD does not work with just the power connector installed, then either your board is bad, or you are not getting power from the system transformer.. I "assume" you have checked the three small breakers in the upper right of the panel??? Could also be a bad system transformer, but I have never seen a bad one.
Thanks,
Jim R.
If the LCD is not working then either an input voltage is missing, loaded down, or the main board is bad.
If you look at the pic of the board you posted, you can see the incoming voltages at the plug in the upper right of the board.. 10 VAC, 18 VAC and 24 VAC.. Each input has two pins. Measure AC volts between the two pins.. with the plug connected to the main board you should be able to test at an small slot between the connector and the card.
I suspect that something is loading the voltage down, but there is no way to know for sure. You will need to disconnect all the connectors except for the power connector.
If the LCD works with just the power connector installed, then you will know that one of the other connections is causing the problem.
If the LCD does not work with just the power connector installed, then either your board is bad, or you are not getting power from the system transformer.. I "assume" you have checked the three small breakers in the upper right of the panel??? Could also be a bad system transformer, but I have never seen a bad one.
Thanks,
Jim R.
J,
The transformer would have been my last choice.. In more than 50 years of troubleshooting, I have never seen a low voltage step down transformer that was bad, unless it was wired wrong at initial installation.
What happens when you run with all the cables disconnected except the power plug?
Jim R.
The transformer would have been my last choice.. In more than 50 years of troubleshooting, I have never seen a low voltage step down transformer that was bad, unless it was wired wrong at initial installation.
What happens when you run with all the cables disconnected except the power plug?
Jim R.
When everything is disconnected the same lights are on. Can the battery on the board cause this?
J,
I can't see how it could be the battery...
On the opposite side of the board are two IC chips in sockets.. If this were my system I would remove the two chips and see what happens..
These chips drive the relays, so it would make sense that the relays and (I assume) the lights would go off with the chips removed.. See if the LCD comes back on.
Did you check to see if you had the correct AC voltages?? If you have good input voltages and the LCD does not work with all the cables off, then the board has to be bad.
Thanks,
Jim R.
I can't see how it could be the battery...
On the opposite side of the board are two IC chips in sockets.. If this were my system I would remove the two chips and see what happens..
These chips drive the relays, so it would make sense that the relays and (I assume) the lights would go off with the chips removed.. See if the LCD comes back on.
Did you check to see if you had the correct AC voltages?? If you have good input voltages and the LCD does not work with all the cables off, then the board has to be bad.
Thanks,
Jim R.
Hey guys, I don't have much to add really - Jim already covered it all 
The LCD not working could be a red herring (it could actually be broken) but it could also be that the board can't start up because of the loading Jim mentions above.
Just to clarify, when you pulled 'everything' off the board, you also pulled off jumper J20? (the black terminal block on the comm port)? And did you pull out those relay driver chips?
With the 2 driver chips out and only the 6-pin power cable from the system transformer connected... if the board still isn't running my best guess is the comm driver is blown/shorted, loading the 12v supply such that it can't deliver enough juice to power the board. Measure the dc voltage at the red/black pins of the comm port (with everything except power still disconnected)... do you get 12-15 volts?
The LCD not working could be a red herring (it could actually be broken) but it could also be that the board can't start up because of the loading Jim mentions above.Just to clarify, when you pulled 'everything' off the board, you also pulled off jumper J20? (the black terminal block on the comm port)? And did you pull out those relay driver chips?
With the 2 driver chips out and only the 6-pin power cable from the system transformer connected... if the board still isn't running my best guess is the comm driver is blown/shorted, loading the 12v supply such that it can't deliver enough juice to power the board. Measure the dc voltage at the red/black pins of the comm port (with everything except power still disconnected)... do you get 12-15 volts?
J,
Note that the 12-15 volts on the com port is a DC voltage...
Thanks for chiming in Tom...
Jim R.
Note that the 12-15 volts on the com port is a DC voltage...
Thanks for chiming in Tom...
Jim R.