Issue
Heater is running in manual mode following power surge and storms/lightening in the area. I believe I had a power surge that may have damaged either my heater control board or i9 control board.
Stuck my hand in the pool and was surprised it was 90 F. Checked automation system and heater shows to not be running. Checked heater display panel and heater is running in manual mode with a set point of 100 F.
Equipment:
All Pentair
i9+3 automation system
Master Temp 400 heater
IntelliFlo variable Flow pump
Troubleshooting/Observations:
Please help me with some ideas. Thanks!
Heater is running in manual mode following power surge and storms/lightening in the area. I believe I had a power surge that may have damaged either my heater control board or i9 control board.
Stuck my hand in the pool and was surprised it was 90 F. Checked automation system and heater shows to not be running. Checked heater display panel and heater is running in manual mode with a set point of 100 F.
Equipment:
All Pentair
i9+3 automation system
Master Temp 400 heater
IntelliFlo variable Flow pump
Troubleshooting/Observations:
- Power off/restart i9 - no change.
- When i9 powers up, I hear the heater relay click and the heater starts (based on manual control temp setting). The i9 panel's display and remote show heater is not running.
- When I use the i9 panel's display or remote control and select heating, the display will show heating (but of course it's already heating). I can toggle the heating status display on/off with the i9 panel's display or remote, and the displayed status changes, but the heater continues in manual mode.
- When I unplug the relay connection to the i9 control board and restart the i9, the relay doesn't click and heater doesn't run. The heater's display is not active; no power to the heater; cannot start heater with manual controls.
- All other i9 functions seem to be operating correctly.
- I assume the heater is always supposed to be receiving power (relay engaged) when the i9 is powered on, so that you could start it manually if desired. So I assume the heater relay in the i9 is operating correctly.
- I assume either the i9 is telling the heater to activate and not showing the correct status, or the heater control board is not responding to directions from the i9 control board, and therefore reverting to manual mode.
Please help me with some ideas. Thanks!