Recent content by tank47

Well after being down for two weeks and calling every Hayward Authorized Service Center within a 50 mile radius I finally found one place that was willing to come out and they did a warranty replacement on my pump. Said the drive was shot. Glad it was taken care of but sure was painful to get...

On it thanks!

This is preciously why I posted that pic b/c I have no experience and was hoping someone could provide feedback if that looked normal. Thank you!

Here's a shot from the pump with the cover removed if that helps.

Another update - error message came back and pump is currently not responding to any commands. I disconnected and re-connected the COMBUS wiring in both the pump and the omni hub and that didn't fix anything. So frustrating b/c I still have my warranty but Hayward support isn't very responsive...

Update - I ended up leaving it off overnight and then re-checking all connections. I don't know what fixed it but it powered on and it's working now. Feel kinda dumb that I didn't check those connections right away but lesson learned. Thanks for the suggestions!

That is a burn spot. Two years ago it was fried by a lightening storm and a Hayward tech was able to get it back online. I’ll double-check connections tomorrow and report back. Thanks!

Thanks so much. I did power down and leave off for 15 mins and issue still is there. I’ll try that again though since I’m just waiting around anyway! I also do see the HUA for my pump on my Omni controller.

I have a 3 year old Hayward VS OMNI 950 pool pump that stopped working this weekend and I'm still waiting on a call from support. I thought I'd check here to see if anyone has any tips. I'm getting a "CHECK SYSTEM Communication Failed - Check wiring between display and drive error". My OMNI...

No we used a local pool dealer for install. We love the pool, hated the install experience and the builder/excavator.

McLovitz! I just posted a similar thread and was doing research and find you are having what looks like the same problem! Maybe our builder planted these to continue to harass us lol! I haven't found a solid remedy yet....are you brushing the pool regularly or do you rely on the robot? I...