Recent content by Sarah and Nate

Hey Monte, not sure what’s happened with your original order but I’ll send another. If you happen to end up with two I’d appreciate you sending one back.

At the bottom of our website (and at the top under Resources) you’ll find the material safety data sheets for each chemical. Providing shippsy with one of these should be sufficient. Let me know if that’s not the case and I can help.

Hi there, something is definitely defective with that comparator and I’d love to send you a new one free of charge (or refund you if you already purchased a new one). Looks like the colors are washed out for sure. Email me your order details and I’ll follow up. Nate

All of your hardware from your original K-2006 and the new reagents from a TFtestkits K-2006 refill set will fit together in a TF-100 case as seen below. Our TF-100 case is a Plano tackle box, likely very similar to what @AUSpool is using, and is sold individually on our website for $16.

It is our plan to put the salt reagents and all complete refill sets on a 20% discount from March 1st to March 31st, 2025. Shoot me an email [email protected] if you have any other questions! See you then! Nate @ TFT

Hi @toddclare , I would be happy to replace this block for you but unfortunately the current batch of them all have a similar defect. While I don't believe it affects the results in a meaningful way, I won't use this supplier again. Shoot me an email [email protected] and we can work together...

Hello! I've played with the idea of including the salt reagents in a separate refill set option, but haven't acted on it as less than 25% of the refill sets we sell are adding the salt reagents. This year we started including the salt reagents in our 20% off sale in March. As the proportion of...

I absolutely understand your point but again, the problem is not with the tips. The problem is with the new bottle shape. In your photo, your old bottle is a Boston round bottle with rounded shoulders. The newer, sometimes problematic bottles are cylinder bottles with square shoulders. I don't...

As I’ve (or others) said in the other threads, there’s nothing wrong with the tips or the reagent. Unseating and reseating the tip usually fixes the issue but I’m happy to send a new bottle. As always the best way to receive support for TFtestkits products is to email me at [email protected].

I would guess yes. It’s my understanding that you would only have to recalibrate at one point after reset, and 12.88 mS/cm would be my recommendation since it is closest to our usual ~3500 ppm of salt. Reach out to me via email and we can discuss how I can make this right for you. Nate @ TFT

The meter is said to be factory calibrated so the solutions shouldn’t be necessary unless recalibration is needed.

I was not provided the TDS calibration solutions by the manufacturer but they are quite easy to acquire online. I plan to offer them in the future.