Recent content by rnickum

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    Pentair skill for Alexa is showing up now (was removed for a few months). Not yet linking correctly

    I just tried again to add my device, and this time it worked. I logged into " pentairpollsso.com " with the same account I had setup over the last few years, went to add device and put in the last 6 digits (three pairs of two) of my mac address. Added the password on my controller and made...
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    Pentair skill for Alexa is showing up now (was removed for a few months). Not yet linking correctly

    I also open a ticket on line. Here is the response: Richard, We are aware of this issue and it is currently being handled by the appropriate department. Unfortunately we do not have an ETA for it to be resolved and apologize for the inconvenience it has caused. In...
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    Pentair skill for Alexa is showing up now (was removed for a few months). Not yet linking correctly

    Thanks for the reply and for opening a support case with Pentair. Ill try every few days to see if I can re-add my pool and reply if I see any changes. Let us know if you happen to hear back from Pentair (ha ha, like that would happen). Pentair if you happen to monitor these forums - please...
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    Pentair skill for Alexa is showing up now (was removed for a few months). Not yet linking correctly

    I ran into more troubles one week ago. I noticed alexa was giving the error "cannot connect to requested pool". I unlinked the skill, and relinked - no luck. Then I tried logging directly into the website for pentair "pentairpollsso.com" that redirects you to "pentairpoolchat.com" and...
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    Pentair skill for Alexa is showing up now (was removed for a few months). Not yet linking correctly

    I tried replying to those but they were locked for further comments. This was new information - I tried several times to add to those before commenting new.
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    Pentair skill for Alexa is showing up now (was removed for a few months). Not yet linking correctly

    The Alexa skill was showing up when searching in the Alexa app for skills. I reconfirmed my pentair login (and confirmed my pool controller and Mac ID were corrrect on the pentair side ). But so far have been unsuccessful to link. I get a login error on the linking page. Also trying the...
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    Pentair ScreenLogic Alexa Skill GONE

    Just an educated guess, at one point in the past my controller started returning strange results - and not showing a feature. The reported temp was incorrect as well. Turns out they had a run of duplicate MAC ids on the boards and I was connecting to a non-password connected board with the...