Recent content by NeedaPooler

The initial scratches were done when they used a rolling vacuum attachment. The faded lines are from them trying to buff the scratches out. I got in the water yesterday and it's not even really fixing the issue and might be causing more damage. I am not sure what to do and the Company's owner is...

The pool builder created many scratches when building and then cleaning the pool. Has anyone has success in getting scratches resolved in an Imagine Pools fiberglass pool? They tried to "fix" them and so far it looks worse. Pool builder has not been pleasant to work with from start to finish...

Below are the two main invoices that we had. In addition to requiring us to pay on the schedule below, we were also told that if we had made the additional equipment decisions before we signing the main pool contract we would have been expected to pay for 60% of the cost immediately. All of the...