Recent content by moore887

Hi, I take care of a pool and hot tub combo for an short term rental. The problem we're having is that the guests (using the handheld remote) are leaving the pool in spa mode and increasing the pool and spa temperature on the heatpump which is controlled by the iaqualink. Is there anyway to...

I came across this problem two years ago when I customer of mine installed a Jacuzzi 2.7hp VS pump and the issue was eventually resolved by installing a 20amp siemens gfci breaker (I think it was plug on). Fast forward and the same issue has come up again with a new customer who has a similar...

..and this one is the most worrying one. I think it is a system that "could work" from a home owner looking after their own pool but weekly service with all the variables that a Florida summer throws at a pool would make this a problem pool out the gate. Thank you everyone for your replies...

Hi, I went to do a quote yesterday and the lady that owns the house said she was unhappy with the current pool company because they were dumping gallons of chlorine in her pool when she told them she had an ionizer system. I spoke at length to her about her pool and her dislike for chlorine...

I might have it figured out. I did re assign a spare one touch to the light and rename it Light Only. I am waiting to hear back from the client to see if it worked. I think if the light is still activating the pump, then it must be a wiring issue. It has always been like that since the...

Hi, I have a customer who has told me when they turn on their pool light using the iaqualink app (one touch or web) or the RS4 controller, the pump turns on also. They would like it set up so only the light will turn on. Can it be remapped or does it have to be rewired?

Hi, Customer's system is stuck on 60% SWG output going by the LCD display on the Aqualink panel. When I try to change it using the up down keys it beeps and won't change. I have tried putting it into service and time out, changing the output but when it goes back to auto, the output goes back...

Just a quick update. I went to the pool the day before yesterday. The owner said that he had taken a sample of water to the pool store where they tested for chlorine and ph. Results were 2.0FC and Ph 7.8 The pool store told him to put 6 cups of Muriatic acid in the deep end in front or a...

Yes, That was last weeks results. I added 1 gal of chlorine and left one gal at the customer's house for him to put in 3 days later

Fc.5 Tc.5 Ph 7.6 Alk110 Cya 40 Ch 250 Salt 1250 Temp 78 Borates 50 I have used calhypo in this 10000 gal infinity edge pool the last few weeks because he believes there is a green tint in the wall and it could probably do with the calcium. I just washed yhe pa120 filter. I also leave one...

It would be nice if all the pools I serviced had SWG systems! I think about 30% have them. Some have failed over the years and the owners are reluctant to replace the cells or units. Many pools we have to leave chlorine at the pool so that the customer can do an extra top up dose during the...

Hi Matt, I did skip through the last lot of pages but I got the jist that the s300i is toast?! I have sold a few ECHO M1 cleaners (no programmed run time) to my clients but because they are in short supply, I put an order in for a couple of S200 cleaners. I didn't know there was an S300...

I've seen these spots many times. Very common on warmer pools, dirty filters, poor circulation, short pump run times...the reasons go on and on. It is what it is. Black spots with a squishy surface that will burst and turn green when you rub them with your finger. Unfortunately my fingers...

HI guys. A little late to the show but that's because I'm absolutely flat out servicing new clients here in Cape Coral. (SW Florida). I named by business North Cape Pool Cleaning LLC with the intention of just servicing the North Cape. Smart move, because, since becoming a Leslie's PRO...

I don't know what kind of off brand pump it is but I have always been able to switch from high off low using a rocker switch on the wall. I was showing the new home owner how to operate the spa and water features when the high speed setting gave a buzz at the pump and that was it. It still...