Recent content by Goutes2

I’m having the exact same issue. Someone suggested it’s a bad unlock/lock button and to start a warranty claim. All I can do is turn it on or off and that’s it.

It doesn’t do anything, so I think the button must be bad. We bought it in July of last year - I wonder how long a warranty lasts? Trying to get Intex on the phone, though, may be a losing battle! I can’t even get them to respond to my contact us emails. I assume everyone else is having the same...

Thanks for your response; I tried to unlock it and it will never beep to unlock. That’s what I think is so weird - why can’t I get it to reset?

Brand new member! We have an Intex 12-inch sand filter that we originally set up for 5 hours on manual mode. How do we reset the hours back to 00, so we can set up the timer. We can’t get either of the timer and/or lock/unlock buttons to reset anything and when we use the power button, it just...