Recent content by ctpool18

Thanks all. Putting in a warranty claim since it is definitely a defect. Not optimistic SR Smith will come through but we’ll see what develops.

Took 6 months to get it from SR Smith. Not optimistic about a replacement. We ordered it ourselves but had pool store mount it to the concrete deck. It finally came in late October last year when we closed the pool and never got to use it until a few days ago when we noticed the issue. It’s...

Photo attached

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Hi all, I just got the Typhoon slide. It is all installed. The bottom section joint is about 1/8” to 1/4” lower than the top of the slide section on one side. It’s very painful when going down the slide as it causes quite a bump. Seems to be just poor manufacturing. How can I fix this? Is...

I am fairly new to an inground pool and had one installed in 2018. It is an 18x36 vinyl liner, sand filter, 8.5’ deep end. I have an unsightly gap on either side of my pool steps. See attached photo. Is this normal, is it shoddy work, am I just being overly critical? Can I use some sort of...