Recent content by 303Michael

Thanks for the reply. Since my last post, I did seem to narrow it down to this area. I wiggled the drive side of the connector with the harness installed and it seems to eliminate, if not significantly reduce the issue when I push the connector towards the outside of the pump. I have a...

Thanks for the feedback and sorry for the late reply. I opened it up and everything was dry. I checked the connector and saw nothing out of place. I'd prefer to fix whatever's wrong with this unit but if it's not going to happen I'm happy to replace the drive cover or the whole drive cover...

I have a Pentair Superflo VS that's 5 or 6 seasons old and this season it started throwing error 0021. The error stops the pump for a while and then it restarts after a few minutes. Sometimes it'll happen every 5 minutes or less and other times it will run for an hour or more without stopping...

I pulled the pilot tube off the valve and I could hear and smell the natural gas coming out when the valve opened. When I finally figured out how to get the pilot assembly out, I couldn't blow air through the pilot tube, so it got clogged up somehow. Everything around the pilot was pretty...

Thanks. I just went and did this with the meter on vac and got 29v across pv/mv-pv. I can see the igniter sparking so I seems like I'm not getting gas. I'm guessing either the pilot is clogged or the valve has failed. Anything else worth looking into?

Thanks for the additional info. I'll go through that follow chart. Am I correct that the board is behind control panel and to access it you remove the control panel?

Thanks for the reply and sorry for not including more background. Yes, both the outside valve and the valve in the heater are open. The heater was functioning without issue for a couple of weeks leading up to this failure. As far as I can tell the pilot is not actually lighting. I'll get a...

I'm hoping to get some direction from someone smarter than me. I've had the pool and heater up and running for a couple of weeks and the heater seemed fine until a couple of days ago. I can hear and see the electric ignitor sparking repeatedly but it's like there's no gas there to ignite...

Time for an update. After going back and forth with Roberts Hot Tubs on this issue and providing more photos that showed the inserts on both sides were compromised they said they would send out new inserts. They just wanted me to pay $217 for shipping of those new inserts. I gave up and just...

I bought it from Roberts Hot Tubs (www.rhtubs.com). I sent them a message on Oct. 11th and received a brief reply later that day stating they'd see what the next steps are. I followed up on Oct. 18th looking for an update and haven't heard back since. Maybe they're working on it or maybe...

This is correct. It looks like it was heat-sealed too tight and it just pulled apart after the sealer arm lifted while the seal was hot. I'd have to double-check the other half but I don't believe it had tape all the way across the seam. The seal was what I expected so I didn't take a photo...

Thanks. I've sent an email to the manufacture with the pictures. I'll share their name when they offer a resolution. I didn't want it to appear like I was dragging their name through the mud before offering an opportunity to make it right.

It does seem to be double wrapped. It's the outer layer that's split. I just took delivery Friday so I'll contact them this coming week.

I just took delivery of this spa cover from Roberts Hot Tubs (www.rhtubs.com). Based on at least one other thread I read when doing pre-purchase research, I decided to open up and inspect the vapor barrier, particularly since I paid for a double wrap. On one of the cores, it looks like the...