New pool / patio build Houston (Cypress),

Vegaskid - based on yours and others rave reviews of Grand Isle Pools, I decided to call and email them for more info. I'm not sure if they will build where we are (Spring Branch), but I can't get anyone to answer me or call me back. Did you get a pretty quick response from them initially? First impressions are huge in my book and they're not impressing me so far.
 
aprillh, I tried contacting Grand Isle as well for a pool build as well. Left several messages and never got a return call. Despite the glowing reviews here, I x'd them off our list. Didn't bode well for customer service if a basic inquiry couldn't be answered.
 
Vegaskid - based on yours and others rave reviews of Grand Isle Pools, I decided to call and email them for more info. I'm not sure if they will build where we are (Spring Branch), but I can't get anyone to answer me or call me back. Did you get a pretty quick response from them initially? First impressions are huge in my book and they're not impressing me so far.

I talked to John at Grand Isle and they are extremely busy. I'll shoot him a text and see if he's fine with giving out his cell number.

I got a 3d model in 1 day with a quote and the final design was done within a week. We did however place our contract in January when things were slow.

His pools start at $60K. If this is what you're looking for then PM me and I"ll give you his cell.
 
I talked to John at Grand Isle and they are extremely busy. I'll shoot him a text and see if he's fine with giving out his cell number.

I got a 3d model in 1 day with a quote and the final design was done within a week. We did however place our contract in January when things were slow.

His pools start at $60K. If this is what you're looking for then PM me and I"ll give you his cell.
Yes, I spoke to him recently too and he said he was slammed at the moment.

I think he took about a week to get back to me initially but from there everything was super quick. I still speak/text to him and get almost instantaneous responses and he was on-site every day of my build.
 
A few blurry pics of the cover. I have to say it exceeded my expectations.

I'll get the wife to take some better ones once we finish up some minor touchups. FP is pretty awesome and the pool LED's are pretty neat too.

Got the irrigation in today, so sod this week and then we'll get moving on the landscaping. Also have our furniture on order from Costco.

It's coming together, slowly but surely.

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It is beautiful!


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In ground 15x27. 84 feet perimeter; Gallons 12,800; Jandy VSP; Jandy DE60; Jandy LXI 400k NG; Barrcuda T5; 2 pool led lights; 1 spa Led light; aqua blue pebble sheen
 

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