Help !! Mud in pool for the last two weeks

[429luckyone]

Hi All,
hoping you can help me out since I'm not gettina anywhere with my pool company. About two weeks ago, we had a massive rain storm the house next door to me is under construction, and they had slopped their backyard towards my lot ! Long story short, all ttheir mud and dirt flooded my whole backyard includig our inground pool Called the pool company we normally use, but since COVID19 they have been busy so they came out after three days! They have tried vacuming the pool (NOT A SAND FILTER) put in some pool clairifier and other things (sorry did'nt ask ) they have come back two times already and pool still has mud in it ! On their last visit I told them to add the floc to it to quicken the process (kids are upset since this happened last year also and it's been a hot summer so far) . I've noticed that the water is clearier we are able to see the bottom of the stairs !!! Is there a quicker way of clearing the pool???? I've attached picutres, first pic is of pool after storm, the other three pictures are today (July 22, 2020) .

We do not have a sand filter we have Hayward Swim Clear cartridge filter, pool size is 16X 28 saltwater system. Does anyone know why when I shut off the pump to wash the filters and turn it back on, I notice that dirty water is coming out of return jets??? What is the likely hood that that water is beind the walls and there is more damge that is not visable to the nake eye? I dont see any wrinkles in vinyl yet, pool company has informed us, that if there are wrinkles at the bottom then the liner would have to be changed???? FYI pool is only three (3) years old

Any insight would be greatly appriecated.

Thank you !!

 

[GrandizerGo]

Wow, thats before pic is nasty. I don't have much insight but commend you on the progress so far. When you clean the filters do you see any debris/dirt sitting at the bottom of the filtrr canister? Not sure if a skimmer filter sock would trap some of the mud before it gets to the filters but it might be something to look into.

L

 

[zea3]

The dirty water is coming from your pool. You probably have mud that has settled in the plumbing and gets blown into the pool when you turn the pump on. Did your pool company bring a portable pump to vacuum up the flocc? You should never vacuum flocc to your cartridge filter, it must be vacuumed to waste.

 

[429luckyone]

Wow, thats before pic is nasty. I don't have much insight but commend you on the progress so far. When you clean the filters do you see any debris/dirt sitting at the bottom of the filtrr canister? Not sure if a skimmer filter sock would trap some of the mud before it gets to the filters but it might be something to look into.

L

The dirty water is coming from your pool. You probably have mud that has settled in the plumbing and gets blown into the pool when you turn the pump on. Did your pool company bring a portable pump to vacuum up the flocc? You should never vacuum flocc to your cartridge filter, it must be vacuumed to waste.

no portable pump used , yes I’ve heard that the floc will damage the cartilage. How do I vacuum to waste?

 

[CrystalRiver]

You would need to have a multiport valve. Or, bring in a portable pump so it bypasses your plumbing entirely.

 

[zea3]

Post a picture of your filter and equipment pad and I'll see what suggestions I can give.

 

[429luckyone]

Post a picture of your filter and equipment pad and I'll see what suggestions I can give.

 

[429luckyone]

Thanks !

 

[Dirk]

Not of immediate help, but rather long term... Where I live, it's illegal for runoff from one's property to affect another's. Liability for damage caused by such would be on the perpetrator, not the "victim.' So your neighbor (or his contractor) should be footing the bill for the clean up. Further, pool decks are supposed to be sloped away (downward) from the coping to keep something like this from happening. Is yours properly sloped? Of course, that might not protect from a massive downpour, but even then a properly sloped deck would minimize runoff from entering the pool. Is your deck mortared in, or could the stones be removed and the ground under them be reshaped? Something to consider. And because your pool is so close to your neighbor's yard, perhaps some sort of defense? A French drain? Or mini retaining wall to defend against this happening again? Technically, it should be up to the neighbor to keep his runoff in his yard, so he should be building the retaining system, not you. (Easy to say, I realize, when its not my neighbor. But perhaps a conversation with him could be the first step in helping to solve for this in the future.)

If this had happened to me, I would be after the neighbor's building contractor to clean it up, using a separate pump and dedicated filtering system. I would not be running all that dirt through my pumps, past my impellers and into my filtering system. But I'm old and crotchety and tend to cause trouble!!

Sorry this happened to you. Hopefully you'll get it cleaned up relatively soon and can get back to your summer fun...

 

[cowboycasey]

is there a way to lower your pool water level with your pump? It does not look like you have a port to do that...

The only way your going to clean all that mud is to run your filter for 2 to 4 hours, take it apart and clean your filters and do it again... as the water gets cleaner you can go longer between filter cleaning... 25% rise in pressure is when you want to clean them, that may be 30 minutes so watch your pressure gauge.....

 

[zea3]

What I would suggest in your situation is to get a 1.5" swimming pool hose adapter, a backwash hose, and a screw clamp. Shut off the valves for the pool intake and return, then remove the drain plug and the drain the filter. Once the filter is drained screw the hose adapter into the filter drain and attach the backwash hose to the adapter with a band clamp. Remove the cartridges from the filter and close it back up. Roll out the backwash hose to where you want the water to go. Attach your manual vacuum to the skimmer then open the intake valve to the pump. Leave the return valve closed and vacuum the pool to waste. Keep an eye on your water level while you vacuum as it will drop quickly. You may need to stop and top off the pool a few times so you don't loose prime on the pump as the water level drops.
Either of these adapters would work.

The long term solution is to install a 3 way valve between the pump and filter so you can vacuum to waste before the water reaches the filter. Your equipment pad is pretty tight, so I don't think that is doable unless you want to rework your pad and spread things out a bit.

 

[cowboycasey]

you could do one exactly like mine on your second pump without the filter attached..