- Jan 30, 2023
- 18
- Pool Size
- 8800
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
Hello all. I'm hoping you sleuths on here are looking for a challenge. I have found one reference to a very similar issue from years ago, but no answer was discovered.
I have a new house with an infinity spa that overflows into the pool. The spa randomly shuts off for no apparent reason. Usually after 20-30 minutes, but it so random.
The board is an EasyTouch 4p. After hours (upon days and months) on the phone with Pentair support, they finally stated this week that they belive our issue is that we are running an EasyTouch 4p, but should have an EasyTouch 4, or EasyTouch 8, because we have a dual body system, for which the 4p is not designed.
My pool guy isn't convinced, and thinks that I need to somehow get a pentair field tech out here. We're running screen logic, and nothing seems off with the programs. I just updated all of the firmware. I can't seem to get an answer, and the thread I found seemed to end with no answer. Anyone have any ideas?
I have a new house with an infinity spa that overflows into the pool. The spa randomly shuts off for no apparent reason. Usually after 20-30 minutes, but it so random.
The board is an EasyTouch 4p. After hours (upon days and months) on the phone with Pentair support, they finally stated this week that they belive our issue is that we are running an EasyTouch 4p, but should have an EasyTouch 4, or EasyTouch 8, because we have a dual body system, for which the 4p is not designed.
My pool guy isn't convinced, and thinks that I need to somehow get a pentair field tech out here. We're running screen logic, and nothing seems off with the programs. I just updated all of the firmware. I can't seem to get an answer, and the thread I found seemed to end with no answer. Anyone have any ideas?