Hi! We have a salt water pool. We moved into this home in February of this year. Our aqua plus says chlorinator off test salt level. The reading is 900 ppm on the display. We have not added salt yet as we’re not sure what this message means. I can’t find anything in the manual. The previous owners say the cell is three years old. The cell looks clean. Help!
Hayward aqua plus 16v chlorinator off test salt level
- Thread starter Carman1115
- Start date
Welcome to pool ownership.
The first thing you need to do is get a salt test kit and see what your levels are. Taylor makes a kit ( K-1766 ) that not too expensive and works great.
I wouldn't add any salt until you see what your current levels are at.
The first thing you need to do is get a salt test kit and see what your levels are. Taylor makes a kit ( K-1766 ) that not too expensive and works great.
I wouldn't add any salt until you see what your current levels are at.
Maybe a bad thermistor or the wrong voltage.
Can you show pictures of everything and post all diagnostic readings?
Can you show pictures of everything and post all diagnostic readings?
What’s a thermistor? Wrong voltage on what exactly? It’s been installed for several years.
I thought that 16 V was the voltage.
Can you show the inside of the door to the aquaplus with the model number and the serial number and a picture of the cell with the model number and the serial number?
What is the actual salinity and how are you measuring it?
Check diagnostics.
Can you show the inside of the door to the aquaplus with the model number and the serial number and a picture of the cell with the model number and the serial number?
What is the actual salinity and how are you measuring it?
Check diagnostics.
Here are the details splays and the cell
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The cell was made on the 282nd day of 2015 (October 9 2015 Friday), which is almost 8 years old.
Cells typically last about 5 to 7 years, so the cell is probably dead.
The other numbers look good, so I would replace the cell with a new T-15.
www.inyopools.com
Cells typically last about 5 to 7 years, so the cell is probably dead.
The other numbers look good, so I would replace the cell with a new T-15.
Hayward AquaRite Replacement T-CELL-15, 40,000 Gal Pool, TurboCell, Model W3T-CELL-15 - INYOPools.com
Looking for a replacement cell for your AquaRite salt pool chlorine generator? Consider the Hayward T-Cell-15 replacement cell! This reliable and durable cell is designed to provide long-lasting performance and efficient chlorine generation for your pool. With easy installation and low...
www.inyopools.com
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The system is also from 2015, which means that the cell is the original cell, so the previous owners were not accurate in saying 3 years old.
You need an accurate salinity reading.
The K-1766 salt test kit or the Apera EC60 are good choices.
aperainst.com
If you want a complete test kit:
tftestkits.net
Pool Care Basics
PoolMath
Test Kits Compared
The K-1766 salt test kit or the Apera EC60 are good choices.
EC60 Premium Portable Pocket Conductivity/TDS/Salinity Meter/Tester Kit-Apera Instruments
The Apera Instruments EC60 Portable Pocket EC/TDS/Salinity Meter/Tester simply tests all kinds of regular conductivity measurements in an ACCURATE, QUICK, and RELIABLE manner.
aperainst.com
If you want a complete test kit:
TF-Pro Salt
Pool Care Basics
PoolMath
Test Kits Compared
You can check the cell for scale and clean it if necessary, but it is probably dead.
It has probably not worked for years.
It has probably not worked for years.
The previous owners say they put it in three years ago and was confirmed with the pool agent that installed it. Isn’t the lifespan based on use not when it was manufactured? How do you come up with that date? Thank you.The cell was made on the 282nd day of 2015 (October 9 2015 Friday), which is almost 8 years old.
Cells typically last about 5 to 7 years, so the cell is probably dead.
The other numbers look good, so I would replace the cell with a new T-15.
Hayward AquaRite Replacement T-CELL-15, 40,000 Gal Pool, TurboCell, Model W3T-CELL-15 - INYOPools.com
Looking for a replacement cell for your AquaRite salt pool chlorine generator? Consider the Hayward T-Cell-15 replacement cell! This reliable and durable cell is designed to provide long-lasting performance and efficient chlorine generation for your pool. With easy installation and low...
I don't believe it was installed 3 years ago.
What exact day was it installed?
Show me a receipt or work order with the date of installation.
In any case, you can clean the cell if it is scaled to see if that helps.
Also, a cell can fail in 3 years.
If the cell is clean, you probably need a new cell.
Some stores have a testing station that will test the cell.
Bring the cell and a water sample to the store to have both tested.
Dealer Locator
Locate a dealer near you for all your needs: building or servicing your pool, buying a product, or warranty support.
www.hayward-pool.com
Contact Hayward to ask them when the system was installed.
When a system is installed, it gets registered with Hayward for warranty including the installation date.
www.hayward-pool.com
www.hayward-pool.com
When a system is installed, it gets registered with Hayward for warranty including the installation date.
Warranty
Our pool product warranty offers peace of mind for your investment. With comprehensive coverage and hassle-free claim process, we ensure that your pool equipment and supplies are protected against defects. Trust in our warranty to keep your pool running smoothly and worry-free.
www.hayward-pool.com
Contact Us
Get expert assistance for your pool-related queries! Contact our dedicated team today for personalized solutions, advice, and top-notch support. Reach out via phone at (908) 355-7995 or email for unparalleled customer service and technical support to keep your pool in optimal condition.
www.hayward-pool.com
I’m curious as how you came to the date in 2015, for future reference. Thank you.I don't believe it was installed 3 years ago.
What exact day was it installed?
Show me a receipt or work order with the date of installation.
In any case, you can clean the cell if it is scaled to see if that helps.
Also, a cell can fail in 3 years.
If the cell is clean, you probably need a new cell.
Some stores have a testing station that will test the cell.
Bring the cell and a water sample to the store to have both tested.
Dealer Locator
Locate a dealer near you for all your needs: building or servicing your pool, buying a product, or warranty support.
The salt system was installed in 2015, but the cell was replaced three years ago, per the pool company. I don’t have receipts as I just acquired the property in Feb of this year. I understand cells can fail at anytime. The cell does look clean. I’m just curious how you came to to the 2015 date for the salt cell.
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- May 3, 2014
- 58,499
- Pool Size
- 6000
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
3 is Warranty years.
15 is two digit year manufactured, so 2015, 282 is day of year manufactured.
The cell was made 6 days before the system.
In my opinion, the cell in the picture is the original cell.
If the cell was replaced, it's not this cell.
Where is the new cell?
The seller should have the original serial number of the replacement cell.
In my opinion, the cell in the picture is the original cell.
If the cell was replaced, it's not this cell.
Where is the new cell?
The seller should have the original serial number of the replacement cell.