I'm getting back into the hot tub routine after not having one for a while. Our new tub came with a chlorine dispenser and I just let it go since the water looked and smelled clean but when I got the Taylor kit it showed only 1ppm for free chlorine and a 14 or so for combined so time for a shock. I bought some bleach called Cloralen at the supermarket for only $2 and I called the company to find out the concentration which they first said was 2-6% and then they said it was 6%. Using the Pool math app I put in the shock amount but it barely changed the FC level. I put in twice as much and it barely moved again. Nowhere near the 12ppm I'm going for. Looking up the MSDS for the bleach it says 4-6% and it also has caustic soda 2%. Is this causing a problem? I had some Clorox and put in the recommended 5oz. and still only got to 5ppm. Another cup got me to 14ppm. The Clorox says 6.05% but when I looked at the MSDS it says 5-10% and the exact amount is a trade secret. Unbelievable to me that you can't get accurate amounts. No caustic soda listed for Clorox. Should I just get pool chlorine so I at least know what I'm getting?