I wouldn't let them polish it either, you might encounter problems in the future. If the current work by the crew is not up to standard, personally I would be concerned with the workmanship when they polish.
I think the PB is in the wrong and should either make it right or refund your money for the upgrade if you are okay with living with the current plaster. I think these guys are getting pretty busy now and sometimes they fail to pay attention to the details.
I think the PB is in the wrong and should either make it right or refund your money for the upgrade if you are okay with living with the current plaster. I think these guys are getting pretty busy now and sometimes they fail to pay attention to the details.