Have there been any server side connectivity issues of late? I wasn't able to get on earlier today, and part of yesterday. No issues with other sites, speed is fine.
site issues?
- Thread starter LTPOrangePool
- Start date
- May 23, 2015
- 24,400
- Pool Size
- 16000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
Yes. Earlier today the site was offline for a bit. Happens occasionally. We’ll continue the beatings of the site admin until his morale and performance improves....
Yeah, the admins on this site are a little old, and they tend to trip over the power cord from time to time. We tried installing a cord keeper, but the tennis balls on their walker kept getting hung up on it. ?
Good news bad news here...........
Good news,
Our host has and I both have separate alerts setup that will go off if the server goes down. In minutes one of us will catch it right away and try to figure out what’s going on.
Bad news,
Neither of us have a clue what’s going on. Two days ago when the site crashed it was due to an SSL certificate having issues connecting. We’ve got a ticket setup with the provider to address this issue with a work-a-round in place. Then yesterday I attempted to delete a modification that we tried to use but gave up on. For some reason as it was being deleted something messed with a redirect causing all sorts of issues. The host addressed this and were back for now.
On the backend I’ve got a TON of items that need updated but I’m holding off on doing anything. It’s a hot mess but until I’m confident enough that the site is stable NOTHING is getting touched. In the future there’s a possibility we’ll do a planned shut down to update everything but for now there’s no major reason to update anything. The errors the update fixed are very minor and so far nobody on TFP has noticed any of the errors anyways. When we do a planned shut down I’m gonna push for one to be done overnight but we’ll need to be worked in where we can.
I apologize for the issues but we’ll work this out.
Good news,
Our host has and I both have separate alerts setup that will go off if the server goes down. In minutes one of us will catch it right away and try to figure out what’s going on.
Bad news,
Neither of us have a clue what’s going on. Two days ago when the site crashed it was due to an SSL certificate having issues connecting. We’ve got a ticket setup with the provider to address this issue with a work-a-round in place. Then yesterday I attempted to delete a modification that we tried to use but gave up on. For some reason as it was being deleted something messed with a redirect causing all sorts of issues. The host addressed this and were back for now.
On the backend I’ve got a TON of items that need updated but I’m holding off on doing anything. It’s a hot mess but until I’m confident enough that the site is stable NOTHING is getting touched. In the future there’s a possibility we’ll do a planned shut down to update everything but for now there’s no major reason to update anything. The errors the update fixed are very minor and so far nobody on TFP has noticed any of the errors anyways. When we do a planned shut down I’m gonna push for one to be done overnight but we’ll need to be worked in where we can.
I apologize for the issues but we’ll work this out.
meep meep, I loved that show. (Edit by Jim R.)
Last edited by a moderator:
jimbethesda
Gold Supporter
- Jul 2, 2018
- 648
- Pool Size
- 20000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
My favorite page isn’t working.
www.troublefreepool.com
The Free Chlorine and Cyanuric Acid Relationship
Managing your cyanuric acid and Free Chlorine levels is key to stabilizing your pool. Learn how these two items affect each other.
www.troublefreepool.com
