Pump is Saying “Pump Low Flow”

[Salonso]

To preface: this is a new pool, new filter, new hoses, new valves, new EVERYTHING! Lol

This pool is giving me a big headache, I got it in June, but have had to take it down 3 times already and haven’t even gotten the chance to swim in it ONCE! (I know it is August already, grrr, but I live in SoCal so it doesn’t get cold here until November really.)

Suffice to say, I finally got the pool indefinitely up and finally set up the filter for the first time! I have the Intex Krystal Clear Sand Filter Pump & Saltwater System.

When I finally got everything connected to the right port and turned on the filter it started beeping almost immediately saying “Pump Low Flow” and there was no suction from the suction ports and there was only intermittent bubbling coming from the return jet.

The headache over this pool continues.. Does anybody know what could possibly be wrong or what I can do to fix this?

Like I said, this is all a completely new pool, parts, and system!

PS: I’m really dumb with pool parts and pool talk, so if possible please explain as if you were explaining to a 5-year-old.

 

[PoolGate]

Sounds like the pump is not priming due to an air leak on the suction (input) side. Make sure the pump lid seal has a light coating of silicon lube and is tight. Can you hear the pump spinning? Pics?

 

[1poolman1]

Above ground pool? Any suction leak would be a water leak when the pump isn't running. They don't really need to prime, water falls to them. If you open the pump and water doesn't gush out you have started to know where there is a blockage, clogged skimmer or skimmer line (hose?). A sand-filter valve in a wrong position will not allow water through. A bad pump (yes, right from the factory, it happens).