Polaris Robotic Cleaner - iAqualink Connection Issues

[bb999]

Hello,

Has anyone experienced connection issues with their Polaris wifi-enabled pool cleaners through the iAqualink app (ios 15)? The cleaner works fine when I control it from the hardwired control box, but if I want to control it through the iAqualink app I have to log out and then log back in. Then it works just fine, until an hour or so later when I want to use the app to lift it out of the pool, I have to log out and back in again. Seems like maybe a server issue? Oddly enough, the cleaner shows as online (green dot) in the app the entire time.

Thanks!

 

[Coykiam]

I think its their server having authentication issues thru the app. Happens to me and I just completely close the app and re-open it.
Hopefully they have an update for the app. FYI, I'm using an android OS.