In my opinion, the Vue is not measuring the power factor.
If they were, why can't they show that?
Why don't they show the voltage?
Maybe they are just using a standard voltage of 240 and they are not actually measuring it.
You need a written data sheet from the manufacturer and not just an opinion from someone who answers the phone who probably has no idea what they're talking about.
Here's an excerpt from my chat with them:
(03:03:03 PM) EnoughToBeDangerous: By the way, you're confirming that the vue
(03:03:05 PM) Gary: thanks for your information
(03:03:10 PM) EnoughToBeDangerous: takes the power factor into account right?
(03:04:50 PM) EnoughToBeDangerous: You are reporting the true power not the apparent ?
(03:04:51 PM) Gary: yes we do, but at low power factors their is an issue
(03:05:17 PM) Gary: correct we measure power, but when the power factor is <.60 we are overstating
(03:05:20 PM) EnoughToBeDangerous: Ok so we need to determine if the power factor is below .6
(03:05:33 PM) EnoughToBeDangerous: and the other thing someone mentioned on trouble free pool
(03:05:46 PM) EnoughToBeDangerous: "Also, a variable frequency drive distorts the waveform and unless you have a True RMS meter, it will not be accurate."
(03:06:00 PM) EnoughToBeDangerous: is that something you've heard about?
(03:06:38 PM) Gary: I have not but will share with the engineers as i'm sure they did
Gary also had the exact voltage readings. The don't share all the information with the users because I believe they are planning to monetize the data. But they do have the voltage on both sides of the transformer. And when I rigged I connected the unit to boths sides of a double pole breaker so it would have a reference to both phases, which is required by the vue gen2.
(02:46:52 PM) EnoughToBeDangerous: if I pull 1 amp at 120 with a multiplier of 2x
(02:47:03 PM) EnoughToBeDangerous: I'd expect to see 240 watts
(02:47:32 PM) EnoughToBeDangerous: But you can see in his video that the pump only reads 150 watts
(02:48:12 PM) Gary: you actual voltage is 120.4 and 123.5 ....so about 121.95 X 2 243.9
(02:48:21 PM) Gary: = 243.9