Pentair Intellifo VSF 3 - no LEDs

[Waterweasel]

Hi!
We just had a 44x16 inground pool installed. It has the Pentair Intelliflo VSF 3 for the pump. The electrician hooked it up and when we switched in all of the breakers, nothing lights up on the pump. I’ve tried pressing the three buttons together to reset it but no luck.

I took an electric tester pen and put it near the pump when the breaker was on and the pen lit up meaning there’s some kind of power there. Turning the breaker off and repeating the process, the pen didn’t light up as we expected.

Question is, why isn’t the pump lighting up at all when power is on and the breaker isn’t tripped or anything? None of the buttons are showing any signs of life. I’m not sure what else I can test without calling Pentair and trying some troubleshooting.

It’s brand new along with all of the other equipment. I popped off the top (with electric off of course) and I can see the wires are correctly in L1 and L2N as well as ground according to the diagram in the side of the pump.

Is it potentially worth getting a voltage tester to see if it’s getting the proper voltage maybe? Assuming it should be 240.

Thanks for any suggestions in advance!

 

[Jimrahbe]

ww,

The very first step in troubleshooting a pump is to make sure you have the correct AC input.. You need to be able to test for 240 Volts AC and this can not be done with a pencil tester, you need some kind of voltmeter.

I admit that "most likely" the electrician did his job and that you have 240 volts at the pump. But that is not a given. It could be that you have lost a phase (either L1 or L2) is missing, due to a poor connection or a bad breaker or some kind of installation error.

If you decide to test with a voltmeter, you MUST test between L1 and L2 right at the pump. You cannot test L1 to ground and then L2 to ground as this can give you a false reading.

If you find you do have 240 volts right at the pump, then the pump has to be bad. It could be something simple, but since the pump is new, you should file a warranty claim.

Thanks,

Jim R.