Hi everyone. I am a brand new Hot Tub owner. My tub is an Aria by Hot Springs. Anyways, I got this used from my brother-in-law who was moving and the new owners of the home didn't want the tub so I bought it from him. Long story short. My water is ALWAYS cloudy and I am getting these black/very dark brown flakes coming out when I turn the jetts on. I called my local Hot tub store and they said to just put more Chlorine in the tub. I did. Also my pH is balanced, and everything else seems to check out on my test strips. Crazy thing is, I put in the chlorine and it is high for a bit, then goes back down to next to nothing within a day. I think there is something wrong with my tub. I don't think just putting chlorine in is working. I am concerned a bit about the dark stuff coming out of the jets of the tub. I did a bit of research and I think I might have biofilm? Not sure though because my hot tub store told me it is extremely rare to get bacteria in the tub and almost impossible with enough chlorine. I just want to enjoy my tub. Any help or if there are any products out there that you have used that I don't know about that can help. Appreciate your time. Thanks. Joe
Not sure what to do
- Thread starter joestein2010
- Start date
- Jun 22, 2014
- 52,086
- Pool Size
- 17888
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-45 Plus
Welcome to TFP! 
I would start you off on the following items:
1 - How are you testing your water? If it's not with a TF-100 or Taylor K-2006C test kit, I would make that a priority.
2 - Have you done an Ahh-Some treatment? That's a big one as well.
3 - Review the How do I use Chlorine in my Spa (or pool)? page
You follow those 3 steps and you almost can't go wrong. Nice to have you with us.
www.troublefreepool.com
www.troublefreepool.com
I would start you off on the following items:1 - How are you testing your water? If it's not with a TF-100 or Taylor K-2006C test kit, I would make that a priority.
2 - Have you done an Ahh-Some treatment? That's a big one as well.
3 - Review the How do I use Chlorine in my Spa (or pool)? page
You follow those 3 steps and you almost can't go wrong. Nice to have you with us.
Ahh-some treatment
Well, my water was getting sickly in the spa. Chemistry was fairly well maintained for 4 months. That and never having done a deep clean, time to do it. Ordered Ahh-some online and it arrived just in time today. Drained the tub last night, refilled this morning then added Ahh-some and followed...
www.troublefreepool.com
Hot Tub Basics - Further Reading
www.troublefreepool.com
Oh yeah..... you are gonna be so grossed out when you see the biofilm debris that comes out of the pipes when you do that Ahh-some treatment. You might want to do it twice.
Welcome to TFP, Joe.....glad you're here
Maddie
Welcome to TFP, Joe.....glad you're here
Maddie