Hello,
My vinyl liner pool installation was finished in April 2021. It's a 36x16 lagoon shaped with 8 ft deep end, chlorine generator. Pool has now been used for 2 seasons (2021, 2022). We live in New England, so our season is really May - Sept max, last year we closed in Sept.
Recently I noticed I was losing 2in. water/day, started about 1 week ago. Prior to that I noticed no discernable leakage, it started happening suddenly. Pool company that built it came out promptly after I told them what was happening, used the machine for leak testing, and found 7 tiny pinholes in the liner, all along the bottom edges where floor meets side walls (4 in deep end, 3 spread out closer to shallow end. My pool has an 8 ft deep end). They also found one larger hole near base of the stairs, so 8 in total. They patched all of them with vinyl patches and it seems to be holding fine now. The guy who fixed it kind of brushed it off that "it happens" and didn't seem all that alarmed by it.
With my liner and pool construction being so new I'm naturally worried - what did I do wrong? Did the pool company do a bad job on the grout under the pool and they dont want to admit it? Is my robot vacuum the issue? Do I have termites under the liner? The guy who was here fixing it told me it was likely my robot, and I should not use it more than once a week (I had been using it probably 3x/week).
My wife is out for blood, thinks there is no way this can be our fault since it's so new and we need to push hard on pool company/robot company. Any thoughts? We have many friends who use their robots almost daily for 5 years straight and have not had this problem, so that is also why we were suspect that is the only cause of the problem.
My vinyl liner pool installation was finished in April 2021. It's a 36x16 lagoon shaped with 8 ft deep end, chlorine generator. Pool has now been used for 2 seasons (2021, 2022). We live in New England, so our season is really May - Sept max, last year we closed in Sept.
Recently I noticed I was losing 2in. water/day, started about 1 week ago. Prior to that I noticed no discernable leakage, it started happening suddenly. Pool company that built it came out promptly after I told them what was happening, used the machine for leak testing, and found 7 tiny pinholes in the liner, all along the bottom edges where floor meets side walls (4 in deep end, 3 spread out closer to shallow end. My pool has an 8 ft deep end). They also found one larger hole near base of the stairs, so 8 in total. They patched all of them with vinyl patches and it seems to be holding fine now. The guy who fixed it kind of brushed it off that "it happens" and didn't seem all that alarmed by it.
With my liner and pool construction being so new I'm naturally worried - what did I do wrong? Did the pool company do a bad job on the grout under the pool and they dont want to admit it? Is my robot vacuum the issue? Do I have termites under the liner? The guy who was here fixing it told me it was likely my robot, and I should not use it more than once a week (I had been using it probably 3x/week).
My wife is out for blood, thinks there is no way this can be our fault since it's so new and we need to push hard on pool company/robot company. Any thoughts? We have many friends who use their robots almost daily for 5 years straight and have not had this problem, so that is also why we were suspect that is the only cause of the problem.
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