Need Advice on how to handle pool depth issue on a new pool

SS05

0
Nov 17, 2016
8
Ontario
We are in the process of having an islander vinyl pool installed (18" are above ground). From the beginning, I have been concerned about the pool depth across the pool. It is a 14 x 32 rectangle, 4' to 7' deep pool. I asked the PB to send me a cross-section of the pool, showing how long each section of depth is. The plan he sent me was divided like this: 30" for the steps, then 11' long at 4' deep, and a 9' slope down to a 4' long at 7' deep. (I hope that makes sense!) Excavation is completed and they graded the pool. The problem is, the measurements I was sent are not what the pool was graded at. What the pool is graded at is: 30" steps, 9' at 4' depth, 11' slope and 5' at the 7' deep end.

It's the 2' we're losing in the shallow end that I'm concerned about. As it looks, the pool is mostly slope and deep end, and although I know my young children will grow, I was very specific in that I wanted adequate shallow space to just play around in without having to be swimming.

I called the PB and asked why they sent me different measurements than they sent to the City to be approved. They said that the City required 2 main drains that they had to extend the deep end for. The PB told me about those drains a few weeks ago, and that it was going to cost more, but they never said anything about it changing how wide a section the shallow/slope/deep ends would be.

They then told me that if I wanted the shallow end a certain length, they would have made it so, if I had told them before they graded. So, they could have kept my 11' long shallow end and just had a greater slope, according to them. But now, they want to charge me to fix it. And two more things: 1) The Engineer that came out today said what they graded at is their standard for a 32' long pool - which makes me again question why they sent me a longer shallow end in the plan they emailed me. And, 2) Then he tried to tell me that the 11' in the shallow end was including the 30" steps - but I know that's not the case because on the official City plans, the steps are also called out separately from the 4' deep section (as they were in the emailed plans), and if they were accounted for in the 11' as he said, then our pool would be 2' shorter than it is.

I know this is long. I hope I explained my issue well...Does anyone have advice on what my next step should be? Is that 2' difference really going to make a difference in the shallow end? I stood on the slope and I'd almost be below water, and that's why I think it will make a difference. I know the slope will be steeper, but right now I'm thinking that is better to gain more shallow end.

I'm hoping others with more pool experience can weigh in.

Also, any advice on what argument I should make to the PB as to why they should be responsible for the cost of the change if we follow through with asking them to put that additional 2' in the shallow end - $500+ (because telling them they sent me different plans from what they submitted to the City, and didn't update me on the changes, doesn't matter to them)?

Maybe it's more a principle issue, but this pool is costing us a lot. (I am planning for unexpected costs to come up as we continue, but this could have been avoided.) And I thought I was doing my homework by asking a lot of questions and getting the cross-section beforehand; so, of course, I feel like the PB is in the wrong here. But, if I'm wrong, I'd like to hear it (gently!), because we're new to this pool building stuff...

Thanks for reading and any advice you can offer. I need to contact them in the next few days.
 
Sounds to me like your PB is in the wrong. Did you sign a contract that included the cross section they sent you? Why would they even have a cross-section that did not allow for 2 main drains if the city requires it? Have they not built in this city before? Also, have you confirmed that the city does require 2 main drains? Can you go with NO MAIN DRAINS??? In a vinyl pool, I'd be concerned about adding a main drain (worse with 2) in the deep end. Just more holes in your liner.

To your point...I agree that it's principle. And they seem to be in the wrong. If you were given a cross section and it showed one thing and you were never given a second drawing before the grading, then that is on them.

I don't think anyone could side with them from what you posted above.

Then the question is....is it worth the battle? If you'll never be happy and will always be bothered by this, then get it changed. You don't want to regret anything in a huge purchase like this. If it's something you could probably get over but are just annoyed by the situation, them maybe it's best left alone.
 
Sounds to me like your PB is in the wrong. Did you sign a contract that included the cross section they sent you? Why would they even have a cross-section that did not allow for 2 main drains if the city requires it? Have they not built in this city before? Also, have you confirmed that the city does require 2 main drains? Can you go with NO MAIN DRAINS??? In a vinyl pool, I'd be concerned about adding a main drain (worse with 2) in the deep end. Just more holes in your liner.

To your point...I agree that it's principle. And they seem to be in the wrong. If you were given a cross section and it showed one thing and you were never given a second drawing before the grading, then that is on them.

I don't think anyone could side with them from what you posted above.

Then the question is....is it worth the battle? If you'll never be happy and will always be bothered by this, then get it changed. You don't want to regret anything in a huge purchase like this. If it's something you could probably get over but are just annoyed by the situation, them maybe it's best left alone.


That's what I'm trying to decide - is it worth the battle?! The contract was signed before they provided me the cross-section via email. They only sent it to me because I was concerned about how long each depth would be. I don't know at what point they knew that the City required the 2 drains, but regardless, they never let me know that it would affect the plans. It sounds like a new requirement from the City; I confirmed today with the City that they require them for vinyl too.

I guess another question I have is: Knowing that the slope, as is, is too deep for me at the start, should I be concerned that if I do get my 2 additional feet in the shallow end, it will be even steeper? At this point, I'm thinking no because it's already too deep for me, but I'm wondering if I'm being short-sighted because of my current situation. Thoughts?
 
The only way it could not be any steeper transitioning to the deep end would be to either loose some width or some depth to the deep end.

The two main drain requirement is pretty much standard building practice these days. It is a safety feature to prevent entrapment drowning. Older pools with a single main drain have to be retro fitted with a non-entrapment drain cover as required by the Virginia Graeme Baker Act.
 
I would leave it but get something for it. Just my two cents, but I think 9 feet of length at 4' is plenty and maybe better, especially when people shallow dive into the deep end. It puts the up-slope further away. Yep, you may be planning on saying "no diving" but to be realistic, good luck with that.

I have zero main drains (as suggested above) and certainly don't miss it or see a true need for it :). If there is a drain, yep, it has to be dual, but it can be put side-to-side and have adequate separation, so I call BS on your PB. I would argue that they should fill the wedge with concrete, but then get a VS pump or a cleaner robot instead. If leaving out the main drain, I'd go for more such as oversize filter and SWC, an automation panel, or something else from your wish list.
 
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