Jandy Aquapure 1400 Error 123

[Gregdole7]

Hello,

I have a 2 year old pool with a Aquapure 1400 that has been throwing error code 123 for a few months. I went outside to trouble shoot using this manual :https://images.inyopools.com/cloud/documents/jandy-aqua-pure-error-codes.pdf , but my boards are not the same.

Photos of my boards below, does anyone know where I can find a similar testing manual for my boards?

 

[setsailsoon]

Greg,

Can you please back up with your camera and show a shot of the entire board and panel? Looks like the middle photo is the control board for the swg but I can't really tell.

Chris

 

[JamesW]

Pull off the plug from the cell to see if there's corrosion on the pins or female connections.

Remove the cell and look for scaling on the plates. Look well with a good light from both ends because the scale can be difficult to see.

Clean the cell if necessary, but only if necessary.

Look for any damage to the plates, especially the center plate.

File a warranty claim if the cell is not scaled or if cleaning the cell does not resolve the problem.

 

[JamesW]

Most likely, the center pin seal has developed a leak, which can cause the center pin to eventually fail.

You can remove the two screws that hold down the compression plate that slips over the pins to see if the center pin has separated from the center plate.

If it's under warranty, just file a warranty claim and don't remove the compression plate.

Six month old Jandy PLC1400 smoking/melting rubber wire connector?

Just before I closed my pool this past fall, I smelled rubber burning. Sure enough, the top of my Jandy PLC1400 SWG was smoking... for whatever reason it (or the wiring) got so hot that the 3 prong plug that goes onto the 3 pins on the unit was melting the cable. I disconnected it and figured...

www.troublefreepool.com

 

[Gregdole7]

Thanks all, I cleaned the plates about a month ago--they were scaled, but are clean now.

I have inspected the unit and I see the three pins connected to the thee plates inside.

I have removed the two screws from the cover and do not see any issue with the plates there.

On the plug itself, the center hole does have some rust/corrosion.

Pics requested below.

 

[JamesW]

Do you have pictures of the pins?

What screws did you remove?

 

[Gregdole7]

Picture of pins, male and female. Was trying to show you that I can see copper on the two outside females, but not on the middle.

 

[JamesW]

I would try replacing the power cord.

If it's under warranty, just file a warranty claim.

Does the center pin feel loose at all?

Don't pull hard, gently pull to see if it feels loose.

Look carefully where the center pin connects to the center plate to see if the plate is intact or corroded.

 

[Gregdole7]

It is not any more loose than the other two--they all have a slight amount of play.

I looked and didn't see any corrosion on the center plate where that pin comes down.

 

[Gregdole7]

Is there a similar test manual for my boards as the one I posted above for what seemingly is an older set of boards?

 

[JamesW]

You can get access to the cell voltage and current where the cell power cord connects.

Get a new power cord and try that first.

If you still get code 123, measure the voltage and the current going to the power cord.

When the power is sent to the cord, you should measure about 28 volts dc and about 6 to 8 amps.

Make some jumper wires to put between the power cord and where the power cord connects to make it easier to measure the voltage and current.

The system will shut off after a short time if the current is too low when the voltage is applied. So, you have to measure the voltage and current at the same time.