I have been long time TFP user and subscriber to pool math. Every year my credit card gets charged for the subscription fee, but then when I go to log test results, it says I am not subscribed and asks me to subscribe, then it gives me option to subscribe or restore subscription. Why does it do this even though I have already been charged the annual fee?
Issues with pool math subscription
- Thread starter cholmes28
- Start date
kul
Bronze Supporter
- Oct 1, 2021
- 1,434
- Pool Size
- 15000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-60
I'm sorry for the inconvenience. Please try hitting the "Restore Subscription" button in the app. This should refresh your subscription status. If you continue to have any issues, please let me know and I'll be happy to assist further.