Intellicenter app problem

Oct 20, 2018
6
Affton/MO
I have an Intelecenter that was working just fine with the Intelecenter 2 app. Pentair indicated this was being replaced with the Pool App. I expected a seamless transition to the new app. Instead I get these two screens. going to the Connect via Local Network, gets me to the second screen. Why I would need to connect my mobile device to my WiFi makes no sense, but I have tried. I looked up my IP on the Intelecenter and put it in. No passcode should be required. I get an error code. I put in the IP on my phone for my home network, still no go.

Any thoughts for this simple change? I am missing something and it is driving me nuts!
 

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What model WiFi network does your house have!

Is it a mesh network?

It is saying your IntelliCenter is on a different subnet then your phone.

What is the IP address and subnet mask for your IntelliCenter and phone?