Identified as calsium but need advice

wireform

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Aug 15, 2017
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Spring Valley, NY
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Hi all, started caring for a 35k pool approximately 4 weeks ago. The short is: pool was very mismanaged, was called for a heater issue which turned out to be an overlap in programming. 2 yr old Pebble teh with Easytouch, SWCG ic60, quad filter no DE and polaris 380. Fought the ammonia and started to balance all. They heat the pool to the sky and don't always use the auto cover so there's lots of evaporation and naturally auto fill works overtime. The ic60 was completely calcified to the point that it looked like a solid piece of pvc blocking the plate so in went a new cell. Was at the pool yesterday to maintain so I pulled the 380 out to empty the bag which to my surprise was very heavy with a white gritty substance. Took some of it and put in glass with some water and added MA which then reminded me of my younger days in school doing science experiments. It fizzed like there was no tomorrow so I know it's calcium. This is a large property lots of manicured landscaping so there's definitely a deep ground well feeding all the grass and plantings. The picture below is a capture of the poolmath. The CYA dropped and I consider it a consumable here as there's no limit and heater runs 24/7 . In the shallow I was able to brush a white substance which is the same stuff found In Polaris mesh bag. Yes I know the PH is high and a gallon of it will bring my CSI in order. Will need to find another water source as the spigot looks to be before any filter as the CH and TA are high making me run in circles trying to bring pH down and then the autofill puts back high TA water. My question to the group is where is this calcium coming from and how to deal with it. Can it be the fill water and if I find a source with treated water from the house will it change something with the calcium. Can't seem to come up with a solution, anybody have inkling what's going on with this calcium. Screenshot_20230614_233036.jpg
 

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With fill water CH of 275 and pool water CH of 300 does not show CH accumulation due to the high evaporation you say the pool has.

Was the pool freshly filled?

If the pool has had high CSI like your test yesterday I would say the calcium comes from the plaster etching. The scaled SWG confirms the CSI in the pool has been high for a while.

Get all the calcium cleaned out from the pool and keep the CSI negative and see if the calcium returns.
 
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Sounds like TA is the bigger problem here than CH driving the CSI up. Interesting that even with a fill water CH of 275, the pool water CH is only 300 with all that evaporation.

Could there be a leak as well that no one noticed because everyone thinks the autofill is only because of the uncovered warm water so busy?

How many kilograms of CaCO3 did you get out via SWG, Polaris and brushing? How much did the pool owners get out themselves already? Maybe any additional CH is scaling out in heater and SWG as it gets introduced together with TA?
 
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