IC60 trouble

[wireform]

Newly installed end of May with its own power center not producing chlorine. Flow light is green albeit dim but this was always like that from the get go and wasn't happy about it but was keeping up turned it up to 100% still no bubbles from the returns. Checked salinity via the K-1766 and it shows 3000ppm but cell shows low salt. What can I do. Customer not happy but contained.

 

[Jimrahbe]

wf,

Is the salt level light green??

Does the Cell light come on as it should.. AT 50% the cell light should be on for 2.5 minutes and off for 2.5 minutes.

I am not sure that you will see bubbles.. I think it depends a lot on the plumbing.

As we tell all our members... Have you done an OCLT??

I have yet to hear of a cell where the lights were working like they should, and it was not making chlorine.

Since this is not your pool, it might make sense to turn off the cell and add Liquid Chlorine just to make sure the pool will hold an FC level overnight.

Thanks,

Jim R.

 

[wireform]

Jim,
The low salt is red and testing has it at 3000ppm but testing is +-2000 so maybe I'm really just below 2800. I did add LC to bring the FC up from "0" . In this pool I always saw the bubbles so that was my proof that it's not producing.

 

[Lake Placid]

Salt sensor in the intellichlor is +/- 500 ppm accuracy. You test at 3000, but it reads 2500, throwing a low salt light. I’d bump the salinity and check it from there. I’ve had 2 pools in the last month where I tested 3000-3200 but the low salt lights were triggered. I’m assuming it was due to recent rains and variance in the cell reading. Bumped salinity to 3400 on my test and both cells were happy. If you get the cell back into the green, it at least gets you into the territory where the cell is theoretically producing “efficiently” and you can determine if it’s producing at its baseline without concern for reduced efficiency due to its false desire for salt.

 

[wireform]

So I added per my test to 3600 , in a couple of hours it should kick in. Thanks to all, Allan

 

[Jimrahbe]

Allan,

If the cell just 'thinks' the salt is less than 2600 ppm, it will not produce any chlorine. It does not matter what the actually salt level is..

If you have a red salt light, (or a red flow light) you have to fix that issue before doing anything else.

Thanks,

Jim R.

 

[wireform]

Update:
Nothing that 5 bags couldn't fix.
Thanks everyone, Allan