I looked through the forum but didn't find this specific issue.
Salt cell died 2-3 weeks ago (thankfully under warranty still) and service company replaced it.
I go check after a few hours of them replacing it and I find this leak. The salt cell is still lit up and appearing to work (and yes, shuts off when my pump is off).
So I call the company back and let them know what's going on....he comes back with a new cell....only to find that the second replacement is also leaking at the same spot
Service guy told me he would contact Pentair and see how they want to handle the issue....not sure what that means, if he thinks he got a bad batch of salt cells from Pentair or what. He's working on resolving the issue but I'm just trying to understand why that leak would be occurring there, if there's something in the mechanics of the unit that would cause it.
Salt cell died 2-3 weeks ago (thankfully under warranty still) and service company replaced it.
I go check after a few hours of them replacing it and I find this leak. The salt cell is still lit up and appearing to work (and yes, shuts off when my pump is off).
So I call the company back and let them know what's going on....he comes back with a new cell....only to find that the second replacement is also leaking at the same spot
Service guy told me he would contact Pentair and see how they want to handle the issue....not sure what that means, if he thinks he got a bad batch of salt cells from Pentair or what. He's working on resolving the issue but I'm just trying to understand why that leak would be occurring there, if there's something in the mechanics of the unit that would cause it.