Hello! So I think my "pretty new plaster" is awful!

AEDS

New member
Jul 24, 2023
3
Dallas, TX
Hi everyone. After reading about plaster jobs on here for over a month I figured I should share my photos and get some advice as well. I just had my pool re-plastered with the signature matrix pebble by wet edge. I have been in a few other pools with the same cooler I choose and everything and was super excited. Once we were out of plaster care and could get in I was the happiest mama ever. Then we got in, and felt all the over exposed areas and big and little divots. My daughter cut open both feet and both our bathing suits were ruined within the first hour!!! It's awful. Mostly on the edges of the steps, but I have found small divots where the pebbles are missing or have come out even on the walls. This is not right!! What can be done at this point? I have not released the final payments and am really just heartbroken.
 
Have you contacted your builder or the plaster company and advised them of your concerns?
If you and the builder/plaster company cannot agree on a solution then contact the National Plaster Council for a “neutral “ opinion.
Yes I did. He actually came out today and did a few putty/plaster finger touch ups on a few areas and mixed in some pebbles but it looks very noticeable. Also he sanded the edges of the steps to make them not as rough. My concern is the lack of pebbles in those areas will now probably get worse and then the issue is worse. He is trying to tell me to give it time, and with more use and time it will get smoother and more polished, but that does not bring back the missing pebbles! I will attach some pictures.
 
Here are a few pictures
 

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